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I have Roku 2. It has lost connection with my network. When
I have Roku 2. It has lost connection with my network. When I try to re-connect it seems to be locked into pairing mode. i.e the remote buttons only kick to pairing mode activity. Any suggestions. … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,982 satisfied customers
Roku stop connecting to our wireless network today. It
Roku stop connecting to our wireless network today. It showed error 014 . We made several attempts to restart the Roku but were unsuccessful. Please Advise and help if you can … read more
electronicsguy
electronicsguy
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Bachelor's Degree
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The Roku name comes up on the screen of my #2720X. It will
The Roku name comes up on the screen of my #2720X. It will not log on. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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MY ROKU FREEZES AS SOON AS I TURN IT ON. MODEL 2720X.
REMOVED AND REPLACED ALL WIRE CONNECTIONS, REBOOTED ROKU AND TV. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,453 satisfied customers
Player brings up home page but will not run any programs.
Player brings up home page but will not run any programs. Signal and connection are showing good … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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How do I set up my Roku.....I moved to a new place. Its a
how do I set up my Roku.....I moved to a new place. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,453 satisfied customers
We are having trouble getting on to netflex the light on the
Hi we are having trouble getting on to netflex the light on the Roku is blinking … read more
electronicsguy
electronicsguy
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Bachelor's Degree
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I cannot 'retrieve' games on mlb.tv using my roku 3 model o
I cannot 'retrieve' games on mlb.tv using my roku 3 model o 230X. What can I do about this?… read more
Pete
Pete
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Bachelor's Degree
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I need my code to sign on with acorn. They did not recognize
I need my code to sign on with acorn. They did not recognize K18Kw2 or k18kw2. I tried the factory reset but now I can't connect to my wireless network.… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
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Our Roku unit had been working well since we purchased it several
Our Roku unit had been working well since we purchased it several years ago. When we tried to use it this evening, it reported that we were not hooked up to the internet. A 014 error kept coming up. W… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,255 satisfied customers
Have Roku 2 XD. It connects to my wireless rotor but the Roku
Have Roku 2 XD. It connects to my wireless rotor but the Roku does not seem to be able to recognize my wireless password XXXXX asking me to retry or verify my password. The end game is to connect to n… read more
Viet - Printer Tech
Viet - Printer Tech
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A newly purchased Roku 2 XD, serial number 12C2AT010047, will
A newly purchased Roku 2 XD, serial number 12C2AT010047, will not connect to my wireless network, Hemio, although the router was turned on and the correct password XXXXX used. I get error 014 on the s… read more
LOAJ3256
LOAJ3256
Technician
Vocational, Technical or Trade School
328 satisfied customers
The Roku cannot connect to my wireless router. I am able to
The Roku cannot connect to my wireless router. I am able to use my laptop and tablet thru the wireless router, but not the Roku. I have checked my password XXXXX it is correct. The unit has been worki… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
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I have been using my roku for a couple of years. All of a
I have been using my roku for a couple of years. All of a sudden I get a message that it cannot connect and to try other devices. Code 014. All my other devices are connecting properly. Any ideas?… read more
LOAJ3256
LOAJ3256
Technician
Vocational, Technical or Trade School
328 satisfied customers
2xd was working fine i tried to select netflix movie it would
2xd was working fine i tried to select netflix movie it would not recieve now roku will not conect to internet… read more
LOAJ3256
LOAJ3256
Technician
Vocational, Technical or Trade School
328 satisfied customers
We have a new modem: a jetpack from Verizon (MiFi4620LE). I
We have a new modem: a jetpack from Verizon (MiFi4620LE). I enter the password ***** the modem but Roku cannot connect to it.… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,255 satisfied customers
I can not connect to my movie sites with my Roku.I am on wireless
I can not connect to my movie sites with my Roku.I am on wireless and it does not work for me it says it is code 014.… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,255 satisfied customers
I have at&t U-verse. I am having a problem entering a password
I have at&t U-verse. I am having a problem entering a password XXXXX my Roku xs. What can i do to get connected?… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,255 satisfied customers
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Meet the Experts:

Louie

Louie

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802 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

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LOAJ3256

LOAJ3256

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328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

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BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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Rod

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FCC Commercial License, ASEET, BSCS

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Neil

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Shaheen

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Chief Technical Officer for 2+ years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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