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I own a Roku 2. I have not used it for several years. When I…

Customer Question
I own a Roku...

I own a Roku 2. I have not used it for several years. When I started using it I noticed that the batteries were corroded. I tried new batteries, but it only worked one night. I think I need a new remote. My model number is3050X. Now he remote will not work at all but I am able to get on the Roku menu. Thank you.

Technician's Assistant: What's the make/model number of your device? How old is it?

Roku 2, 3050X

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I just started using the Roku.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

I don't think so.

Submitted: 8 months ago.Category: Recorders and Players
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Answered in 11 minutes by:
11/15/2017
Electronics Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: Recorders and Players
Satisfied Customers: 21,964
Experience: 10+ years
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 8 months ago

Are you looking for a link to a new remote?

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Electronics Technician: Josh, Technician replied 8 months ago
Ask Your Own Recorders and Players Question
Customer reply replied 8 months ago
I will not be paying one cent to you. Apparently this whole thing is a scam and I will make sure you do notate anymore mone from m.
Electronics Technician: Josh, Technician replied 8 months ago

I am sorry to hear that you feel that way when I have provided you with a link to purchase a replacement remote.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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