Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My roku danceing from side tothe other, 3600 three weeksold,

Customer Question
My roku danceing from...

My roku danceing from side tothe other

Technician's Assistant: What's the make/model number of your device? How old is it?

3600 three weeksold

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

The lights went out anddid it

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Roku comes onnot athing happens

Submitted: 8 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 41 minutes by:
11/11/2017
Electronics Technician: Nathan, Technician replied 8 months ago
Nathan
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 30,750
Experience: Electronics technician for install, troubleshooting, and repairs.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

As a starting point, we'll need to reset the roku system:

Power off the tv and disconnect both power and hdmi from the roku.

Remove the batteries from the roku remote

Wait 5 minutes,

reconnect hdmi, power the tv on, then plug the roku power back in

put in a new set of fresh batteries into the roku remote

when you see the roku logo show on screen, press and hold the HOME button on the roku remote for 15 seconds.

Let me know the results.

Thank you,

Nathan

Ask Your Own Recorders and Players Question
Electronics Technician: Nathan, Technician replied 8 months ago

.

Ask Your Own Recorders and Players Question
Electronics Technician: Nathan, Technician replied 8 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 30,750
30,750 Satisfied Customers
Experience: Electronics technician for install, troubleshooting, and repairs.

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

774 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
Just got it and followed hookup directions and all that
Just got it and followed hookup directions and all that happens is the initial Roku letter dance, then goes blank. Tried resetting internet connection. … read more
Harry
Harry
2,042 satisfied customers
I can't connect my roku player to my smart tv. Large
I've been on the phone, but no success making a contact.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have one Roku and have purchased another one for a
I have one Roku and have purchased another one for a different location in my home. Went through the set up and when I get to the end to indentify the locations of the units in my home it will not com… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
We had a quick electrical outage and now my roku wont
We had a quick electrical outage and now my roku wont connect to the internet. Or at least Netflix wont connect. I received instructions to contact you for help. There is an Error code 016 on the scre… read more
Nathan
Nathan
Technician
30,750 satisfied customers
I am trying to set up roku on second TVand can not get out
I am trying to set up roku on second TVand can not get out of screen with dancing roku letters … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Keep getting "no signal" or "content disabled" messages.
keep getting "no signal" or "content disabled" messages. Sometimes it connects up to the point of starting a show and then get the content disabled msg. Just went and bought new $30 HDMI cable - still… read more
Eldon
Eldon
BS
216 satisfied customers
Netflix wont come on the tv. Roku dancing then ask for
roku dancing then ask for password ***** question go to Roku put in code PNKC then Netflix will come on … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I seem to have everything set up in the Roku logo comes on
I seem to have everything set up in the Roku logo comes on my TV but that's all then it just goes away and says signal not available or no signal … read more
Harry
Harry
2,042 satisfied customers
My Roku stick stopped working today. It went a blank screen
My Roku stick stopped working today. It went a blank screen an my TV doesn't see any video. I have power cycled the unit and tried it on another TV with no change in status … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
We move our tv from one side to other side of room. as a
we move our tv from one side to other side of room. as a result we had to have direct tv come out and get it going. a few days later I turned on Roku and nothing. I have tried all channels and checked… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I need help in activating my 3600 Roko. Samsung LN62A650A1F
I need help in activating my 3600 Roko JA: What's the make/model number of your device? How old is it? Customer: Samsung LN62A650A1F Six years JA: How long has this been an issue? What happened right … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
When I set my TV for the channel I use for streaming
When I set my TV for the channel I use for streaming channels, the only thing I see is the digital time bouncing around the screen. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I can't connect after i fill out the new account form it
I can't connect after i fill out the new account form it Will not continue … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Roku works fine on sharp aquos tv but not on jvc 70g887.
Roku works fine on sharp aquos tv but not on jvc 70g887. Dancing lettrrs come up then I get blank screen after 20 seconds. I have tried both HDMI ports which both work without any problems with my dir… read more
Nathan
Nathan
Technician
30,750 satisfied customers
Newel lKimball - [email protected] - My new Premier
Newel lKimball -***@******.*** - My new Premier will not give out the code on the TV screen … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I am trying to get roku set up for over an hour I did
Pearl I am trying to get roku set up for over an hour I did everything you said put credit card in and I can't seem to get any response can up please help me? … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
We had a thunderstorm today and there was a loud crash, as
We had a thunderstorm today and there was a loud crash, as if lightening had struck something and our movie we were watching on Netflix went off and our Roku box doesn't work anymore. The light does'n… read more
Will
Will
President
Vocational, Technical or Trade Scho
131 satisfied customers
Why doesn't Roku remote connect? It did so previously. All I
Why doesn't Roku remote connect? It did so previously. All I get now is the word"Roku" in dancing purple letters. The blue light blinks when I press the Home button, but Roku does not come on.… read more
Nathan
Nathan
Technician
30,750 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x