Recorders and Players
Recorder player problems? Ask a technician for answers ASAP
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
As a starting point, we'll need to reset the roku system:
Power off the tv and disconnect both power and hdmi from the roku.
Remove the batteries from the roku remote
Wait 5 minutes,
reconnect hdmi, power the tv on, then plug the roku power back in
put in a new set of fresh batteries into the roku remote
when you see the roku logo show on screen, press and hold the HOME button on the roku remote for 15 seconds.
Let me know the results.
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