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Louie! We have a Roku 2. It's always worked great. Today we
Hi Louie! We have a Roku 2. It's always worked great. Today we have only a screen saying "ROKU". Won't switch to anything else. Can't get Netflix or Amazon etc. Can you help us? … read more
Rusty
Rusty
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I have two HDMI televisions and I have Roku 3 and also a Roku streaming stick. Neither of the Rokus work with either of the TVs. I get to the Home screen, but then cannot scroll to settings, or Netfli… read more
Nathan
Nathan
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Roku just quit working. Model#2500x. I have unplugged the
Roku just quit working JA: What Roku model do you have? Customer: Model#2500x JA: What have you tried so far with your Roku media player? Customer: I have unplugged the unit JA: Anything else you want… read more
Aric
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I have a roku 2 and according to netflix I need a firmware
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Joe
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Richard
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My YouTube account on Roku is one of my favorite channels
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Louie, We getting an error code 60.002 when we try to access
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My roku streaming device has quit working. I need help to
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Just now want to know what the Roku can do. Buying #3 need
Buying #3 need to know if I can record and schedule recording in advance, much the way Direct tv does. … read more
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I have hbo,showtime, & cinemax included in my comcast
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Rusty
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I have an old Roku box. cannot access a movie once I get
I have an old Roku box. cannot access a movie once I get into Netflix. Netflix techs had me uninstall the Netflix app and now it won't let me reinstall. My initial problem was once I got into Netflix … read more
electronicsguy
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I unplugged my roku to receive internet on my laptop, now,
I unplugged my roku to receive internet on my laptop, now, when plugged back in, I just get a black screen and none of the buttons work … read more
electronicsguy
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My daughter has had Roku and Netflix movies years.
My daughter has had Roku and Netflix movies for 2 years. Evelyn XXXX is in Nursing home Indio Nursing and Rehab Center. She has just recently been given a new Dynavox IMax computer by her Health Insur… read more
Expert
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I cannot move in any direction while on the Netflix home page
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I cannot get anything on my TV except a ROKU name when I try
I cannot get anything on my TV except a ROKU name when I try to stream a movie.. I think it is because I declined an amazon Prime membership which I was getting on the TV, along with a long time membe… read more
Steve G.
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I can not play movies on Netflix When I hit play it says unable
I can not play movies on Netflix When I hit play it says unable to complete requested action. I talked to Netflix but nothing we tried worked. all other fuctions on Roku work ok Bill… read more
TV Tech1
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My old Roku player lasted for years and never gave trouble.
My old Roku player lasted for years and never gave trouble. I upgraded to your new model and it went dead in a short time. I paid Just Answer to find out what was wrong and it cost almost as much as t… read more
Nathan
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Morning. My Roku has stopped working with Netflicks Streaming.
Morning. My Roku has stopped working with Netflicks Streaming. It appears to work with other channels but will not load Netflicks...it has since I bought it a little over a month ago. I checked my Net… read more
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Meet the Experts:

Louie

Louie

Technician

774 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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