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I have an insignia roku tv and my remotes completely broken

Customer Question
is there a way to...
i have an insignia roku tv and my remotes completely broken is there a way to set it up witout it.
JA: What's the make/model number of your device? How old is it?
Customer: hold on'
JA: How long has this been an issue? What happened right before this popped up?
Customer: ns-24er310na17 is that right
JA: Anything else you want the Video Expert to know before I connect you?
Customer: no thats all
Submitted: 1 month ago.Category: Recorders and Players
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Answered in 1 minute by:
10/17/2017
Electronics Technician: Aric, Technician replied 1 month ago
Aric
Aric, Technician
Category: Recorders and Players
Satisfied Customers: 45,150
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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I'm reviewing your details and will reply shortly.

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Electronics Technician: Aric, Technician replied 1 month ago

What do you mean by "set it up"? What exactly are you trying to do without the remote?

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Customer reply replied 1 month ago
to connect the tv to the internet you have to have the remote. i dont have the remote there for rendering the tv useless without the remote
it just comes on to the home screen and says home my feed tv store settings. i cant get it to settings without remote i know roku has an app that doubles as a remote
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Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 754
754 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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