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We have lost our remote for the roku. Can we get another?
we have lost our remote for the roku. Can we get another? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
I have changed the batteries in the remote 3 times in the
I have changed the batteries in the remote 3 times in the last month. All the batteries are working fine with the TV remote. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,252 satisfied customers
I have the little roku hand unit and my Netflix freezes at
I have the little roku hand unit and my Netflix freezes at the pañel where we can chose Netflix or ggoogle etc … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,252 satisfied customers
I push the ok button and nothing is turning on. light at
i push the ok button and nothing is turning on. green light at bottom is blinking non-stop. new batteries in remote. can u help? thanks … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,275 satisfied customers
All of a sudden my basic roku is unable to play a netflix
All of a sudden my basic roku is unable to play a netflix movie. … read more
Nathan
Nathan
Bachelors of Science
25,031 satisfied customers
I've had Roku for a couple of years now, but I have never
Hello! I've had Roku for a couple of years now, but I have never had problems until recently. I follow the directions to watch movies, (Press INPUT and choose HDMI3 to watch Netflix). I've always done… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
I have not been able to get Netflix since last night,I
I have not been able to get Netflix since last night,I called Netflix and they tried to help but my Roku Pin number was not valid. I only have one roku pin so what do I do? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,937 satisfied customers
I have a Roku 3 connected to a Samsung smart TV. Just in the
I have a Roku 3 connected to a Samsung smart TV. Just in the last few weeks, I am not getting a strong enough signal to show Netflix shows. When I click on a show, a circle with a countdown appears an… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,252 satisfied customers
I ordered a Roku remote to replace my Roku 3 remote for
I ordered a Roku remote to replace my Roku 3 remote for Model 4200R, Serial # 1GN398151337 and the new remote has buttons for Netflix, Amazon, Hulu and Sling, which my old remote does not have. The ne… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
My roku controller is not working...changed the batteries
my roku controller is not working...changed the batteries but still NOT … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,252 satisfied customers
I have a ROKU3 for over a year. I have Netflix and Ama zon
OK I have a ROKU3 for over a year. I have Netflix and Ama zon on the set.So I am used to switching on an off from regular TV to Roku and then choosing Netflix or Amazon. Well the Roku is in the HOME s… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,252 satisfied customers
My Netflix ix not working. I called Netflix and he said my
My Netflix ix not working. I called Netflix and he said my problem was my roku. I unplugged it and reconnected it but I still can not get beyond the opening screen … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
I paused the device last night and it froze. Whatever I
I paused the device last night and it froze. Whatever I tried....turning it off...turning TV off didn't work. This morning I can get to the main screen but no further. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
I am having the same problems described here with Amazon
I am having the same problems described here with Amazon Prime-- it runs for a few minutes, then freezes.... after several minutes reloads for several minutes... then runs for a few minutes then freez… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,937 satisfied customers
I have used Roku for several years and suddenly there is
I have used Roku for several years and suddenly there is only a snowy screen and I have not altered any settings … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,312 satisfied customers
My Netflix/roku is stuck on one screen. I cannot move it with
My Netflix/roku is stuck on one screen. I cannot move it with any button on the roku remote. Yesterday I had my computer worked on because when I installed roku my internet would freeze almost as soon… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
Home gets me a screen display showing all the sites on the
Home gets me a screen display showing all the sites on the Roku. It will not move to any of them, or do anything else. It seems to lock up at that point.… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
We purchased a Roku XD/s for $99 and installed it on 12-6-10,
We purchased a Roku XD/s for $99 and installed it on 12-6-10, specifically to watch Netflix movies. Our IP is AT&T dsl, which has been fast and reliable for the last four years. Our wireless Router, a… read more
Steve G.
Steve G.
Chief Engineer
11,224 satisfied customers
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