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Louie, I am trying to set up roku again. It has been longer…

Customer Question
Hi Louie, I...

Hi Louie, I am trying to set up roku again. It has been longer than 10 months. Where do I start?

Technician's Assistant: What's the make/model number of your device? How old is it?

I have a serial number and wireless number thats it.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Over a year , maybe two. I am trying to set up the roku again just today.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

My phone number and all other info has changed.

Submitted: 10 months ago.Category: Recorders and Players
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Answered in 21 minutes by:
10/2/2017
Electronics Technician: Louie, Technician replied 10 months ago
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 780
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, which Roku version please?

And are you still able to login into your Roku account?

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Louie, Technician
Category: Recorders and Players
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Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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