Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I've plugged my roku in and set my tv to video1 and i get…

Customer Question
Hi i've plugged my...

Hi i've plugged my roku in and set my tv to video1 and i get nothing?

Technician's Assistant: What's the make/model number of your device? How old is it?

The tv is a sony bravia older model

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Just bought the roku trying to set it up for the first time.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Don't think so

Submitted: 10 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 53 minutes by:
10/2/2017
Electronics Technician: Shahid, Technician replied 10 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,484
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Ask Your Own Recorders and Players Question
Electronics Technician: Shahid, Technician replied 10 months ago

1- Could you please get me the complete model number written on back cover or side panel of TV?
2- What input of TV is connected to Roku, HDMI or AV input?

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 780
780 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

780 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
When I go yhru the tv inputs, nothing concerning Netflix's
When I go yhru the tv inputs, nothing concerning Netflix's comes up on any of the screens....last nite is the first time that has happened … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Ready to start streaming. Sony tv 10 years old. Bravia 10
no I need to be connected for the first time today problems will come later … read more
Shahid
Shahid
Technician
13,484 satisfied customers
I'm setting up Roku for the first time. What do i do? Sorry.
I'm setting up Roku for the first time. What do i do? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just bought roku express and i'ts not powering, i've
hello i just bought roku express and i'ts not powering, i've followed the directions and plugged it into the wall but still nothing … read more
Harry
Harry
2,174 satisfied customers
We are getting a message "adcp unauthorised. Content
we are getting a message "adcp unauthorised. Content disabled. Please advise … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I attached my roku and went through and update but all i get
hi I attached my roku and went through and update but all i get is snow on the screen … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just bought a Roku stick...hve set up channels, but when I
I just bought a Roku stick...hve set up channels, but when I go to click on a program it says hdcp unauthorized....went to the website and followed the directions re: setting 720 or 1080, but it still… read more
Shahid
Shahid
Technician
13,484 satisfied customers
I want to set my friend up with roku. She has xfinity xg1p
I want to set my friend up with roku. She has xfinity xg1p box with available hdmi input...I don't know which roku to get for her … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
We move our tv from one side to other side of room. as a
we move our tv from one side to other side of room. as a result we had to have direct tv come out and get it going. a few days later I turned on Roku and nothing. I have tried all channels and checked… read more
Shahid
Shahid
Technician
13,484 satisfied customers
When i plug in sony bravia shows roku then goes blank, just
when i plug in sony bravia shows roku then goes blank … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Just bought roku express...all pluged in...how do I set up
Just bought roku express...all pluged in...how do I set up an account? … read more
Shahid
Shahid
Technician
13,484 satisfied customers
I have a Roku 2 which had been working fine with my SOny
I have a Roku 2 which had been working fine with my SOny Bravia HDTV until some months ago. Now after 15 or 20 minutes, the picture and sound begin blinking and I do see the purple HDCP message for an… read more
Shahid
Shahid
Technician
13,484 satisfied customers
I am able to listen to my programs, but not see them. I have
i am able to listen to my programs, but not see them. I have tried many selections as well as other programs like sling.tv, net flex etc. I am able to get these on my tv and can click on the program a… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
How can I use earphones and also hear the sound on the TV?
How can I use earphones and also hear the sound on the TV? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My tv is showing a message that says no signal. i recently
my tv is showing a message that says no signal. i recently updated my payment information and i'm wondering if that is why i can't connect. i've restarted the unit with no luck. thoughts? … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
hi hank- i have a roku 3 i have set up with a bose 3-2-1. i
hi hank- i have a roku 3 i have set up with a bose 3-2-1. i went on netflix to watch a show and the video works fine but the audio is from the tv show. how do i fix it i have a sony bravia tv and comc… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Im having a problem with connecting the Roku XD with my TV.
I'm having a problem with connecting the Roku XD with my TV. I discovered that the HDMI ports were taken up by the Comcast box and my Sony DVD player so I hooked up the A/V cable. After following all … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
This sounds dumb but after watching a blue ray disc I cannot
This sounds dumb but after watching a blue ray disc I cannot go back to regular TV. I have a Sony Bravia TV and and Sony blue ray player. I do not know which settings to go back to. I put it on TV and… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x