Recorders and Players

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I am a roku customer. My daughter's dog destroyed my roku…

Customer Question
I am a roku...

I am a roku customer. My daughter's dog destroyed my roku remote. All else is ok. How can I get a new remote?

Technician's Assistant: What's the make/model number of your device? How old is it?

I am looking for make model. It is less than two years old.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

2 months. The dog destroyed the remote. I cannot even find it now.

Submitted: 8 months ago.Category: Recorders and Players
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Answered in 1 hour by:
10/1/2017
Electronics Technician: Shahid, Technician replied 8 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,153
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Electronics Technician: Shahid, Technician replied 8 months ago

- Could you please get me the model number off of Roku device in question?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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