Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have 3 genies that are not working and the main box is but…

Customer Question
I have 3 genies...

I have 3 genies that are not working and the main box is but says that the wvb is not conneted or turned on

Technician's Assistant: Have you tested the connections by doing a ping utility test?

What the hell is that?

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

That's it

Submitted: 10 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 1 day by:
10/1/2017
Electronics Technician: Pete, Engineer replied 10 months ago
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,578
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

Ask Your Own Recorders and Players Question
Electronics Technician: Pete, Engineer replied 10 months ago

The connection to the WVB (Wireless Video Bridge) has been lost.

Have you tried restarting all wireless network equipment?

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,578
20,578 Satisfied Customers
Experience: Over 16 years experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

774 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
What are Genie and Mini Genie? They have been recommended
They have been recommended for my TVs, not my computers. … read more
Nathan
Nathan
Bachelors of Science
1,487 satisfied customers
There is a lot of stuff popping up on my screen that I do
there is a lot of stuff popping up on my screen that I do not want to watch!!!!!!!!!! How do I dump this garbage and limit from returning to my screen????? I am not a millennial and do not want this j… read more
Pete
Pete
Engineer
Bachelor's Degree
20,578 satisfied customers
I have a Sony Bravia TV with a HDMI port, but when plug the
I have a Sony Bravia TV with a HDMI port, but when plug the Roku stick into it, nothing shows up on my TV screen. This came with very limited instructions. Do I need to change my TV format? It current… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I moved my slingbox pro the other day when Directv installed
I moved my slingbox pro the other day when Directv installed the "Genie and 3 Clients". I am hooked up to the Genie. I can get the picture, but I can't change the channel with the onscreen remote. I h… read more
Expert
Expert
We have a Roku 2. It will not turn on. Have unplugged and
We have a Roku 2. It will not turn on. Have unplugged and still not working … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
On the screen it says my Roku is not conneted to the
On the screen it says my Roku is not conneted to the internet … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have connected the Roku stick - my TV has DirecTV
I have connected the Roku stick - my TV has DirecTV satellite - the instructions say to select input used to connect your streaming player - the last time I had a DirecTV tech here he gave me a differ… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I can't get my mini genie to hook up to the main source -
I can't get my mini genie to hook up to the main source - I've gotten the pin number but it never shows the screen where I can add it.? … read more
Harry
Harry
2,169 satisfied customers
I have DirecTV and I'm not sure how to set up Roku Streaming
I have DirecTV and I'm not sure how to set up Roku Streaming Stick … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Roku XD player that isn't working. It's a Roku XD
Trying to hook it up to a new Direct TV receiver. My Roku worked fine on … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a directtv wireless genie to samsung tv. how do i setup
I have a directtv wireless genie to samsung tv. how do i setup my toshiba dvd video recorder/video cassette rec. to play and record? I can play but cannot record from tv.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Panasonic DVD recorder (DMR-ES10) And DirectTv Genie and my
Panasonic DVD recorder (DMR-ES10) And DirectTv Genie and my TV is Hiteker - Graphite Series - 32" Class (31-1/2" Diag.) - LED - 720p - 60Hz - HDTV. I cannot get the menu on the DVD Recorder, and am st… read more
Louie
Louie
Technician
Associate Degree
774 satisfied customers
Would like additional memory for my Direct TV DVR. Maybe a
Would like additional memory for my Direct TV DVR. Maybe a flash card? Anything available?… read more
Daniel
Daniel
Engineer
Bachelor's Degree
116 satisfied customers
i have an old roku which drops off after i selea show a movie
i have an old roku which drops off after i selea show a movie . it works for no picture stuff like nusic but not for video.its connected with an hdmi cable. as an experiment i got a new roku2 . since … read more
LOAJ3256
LOAJ3256
Technician
Vocational, Technical or Trade School
328 satisfied customers
I have a new roku HD, connecte via HDI my RX-V365 Yamaha reciever.
I have a new roku HD, connecte via HDI my RX-V365 Yamaha reciever. Conneted with just the HDMI cable I had no sound on any channel. Used analog cable from receiver to Roku box and have sound on all ch… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
Our main box keeps freezing, sometimes it says we have no recorded
Our main box keeps freezing, sometimes it says we have no recorded program, so we keep having to reboot it. This happens about 3-4 times a day.… read more
Roger
Roger
Low-Voltage Electronics Specialist
Vocational, Technical or Trade Scho
1,443 satisfied customers
I have tryed to hook up my new roku. But it does not work .
I have tryed to hook up my new roku. But it does not work . Itgoes throw all the checks,network, password XXXXX checks the innernet gets a green light and the other test are all green lights but still… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
bought a VBR220. REFERENCE IS MADE TO AN OWNERS MANUAL;. NONE
bought a VBR220. REFERENCE IS MADE TO AN OWNER'S MANUAL;. NONE WAS IN THE BOX. WHAT SHOULD I DO TO GET AN OWNER'S MANUAL. WE ARE HAVING TROUBLE CONNETING TO PANASONIC HOME THEATER AND SAMSUNG TV.… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x