Recorders and Players

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Some of my stations will not come in like NBC news. i need…

Customer Question
Some of my stations...

Some of my stations will not come in like NBC news. i need to know if there is an update that i need to do and if so will you call me and walk me through the update(###) ###-####

Technician's Assistant: What's the make/model number of your device? How old is it?

Modle 4230x2 about 2 years old

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Started about 2 weeks ago,my dad was very iotll and i did

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Startedabout 2 weeks ago. i am just now having time to take care of the issue

Submitted: 10 months ago.Category: Recorders and Players
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Answered in 46 minutes by:
9/27/2017
Electronics Technician: Josh, Technician replied 10 months ago
Josh
Josh, Technician
Category: Recorders and Players
Satisfied Customers: 22,260
Experience: 10+ years
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 10 months ago

Please unplug the power cord to the ROKU

Wait 2 minutes

Plug in the power cord and power it on

Do you still have the issue?

Ask Your Own Recorders and Players Question
Electronics Technician: Josh, Technician replied 10 months ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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Josh
Josh, Technician
Category: Recorders and Players
Satisfied Customers: 22,260
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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