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I have a roku and signed up for cbs all access. I watched…

Customer Question
I have a roku...

I have a roku and signed up for cbs all access. I watched the good fight with no problems. But Star Trek Discovery will only play for a minute or two and shut down....time after time...for two days. Is this a Roku issue or a cbs issue?

Technician's Assistant: What's the make/model number of your device? How old is it?

It is four years old

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Only with CBS all access, and f two days. All my other channels work fine.

Submitted: 10 months ago.Category: Recorders and Players
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Answered in 1 minute by:
9/26/2017
Electronics Technician: Shahid, Technician replied 10 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,489
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Electronics Technician: Shahid, Technician replied 10 months ago

- Have you tried to reboot Roku box and reply back with the result?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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