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Came home and its asking for me to activate. I know what has…

Customer Question
Came home and its...

Came home and its asking for me to activate. I know what has happened. A couple weeks ago the bank sent me a new debit card and I did not think to change my card number. Can you help me with this?

Technician's Assistant: What's the make/model number of your device? How old is it?

TCL ROKU A YEAR OLD

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Tonight when I got home. As soon as I cut all access CBS ON

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Yes, all I need to know is can you change my debit card number? They must have cut my service off because the bank sent me a new card in the mail and the number is *****

Submitted: 10 months ago.Category: Recorders and Players
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Answered in 58 minutes by:
9/26/2017
Electronics Technician: Josh, Technician replied 10 months ago
Josh
Josh, Technician
Category: Recorders and Players
Satisfied Customers: 22,264
Experience: 10+ years
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Recorders and Players Question
Electronics Technician: Josh, Technician replied 10 months ago
  1. Go to my.roku.com on your computer or smartphone.
  2. If prompted, sign in to your Roku account.
  3. Click Update under the Payment Method
  4. Complete all fields and submit.
    • When updating re-enter all fields before submitting. (All credit card details, full name, address and phone number should be completed.)
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Josh
Josh, Technician
Category: Recorders and Players
Satisfied Customers: 22,264
22,264 Satisfied Customers
Experience: 10+ years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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