Recorders and Players

Recorder Player Problems? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Recorders and Players
This answer was rated:

We have a ROKU Express and we made a donation to PBS to

access a broader channel selection...
We have a ROKU Express and we made a donation to PBS to access a broader channel selection. This was working fine until Monday when all of the shows disappeared from the menu options. We have disconnected the stick a reinstalled but that has not helped. Please advise what may be going on.
JA: What's the make/model number of your device? How old is it?
Customer: Roku Express purchased at Best Buy in January 2017
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just started Monday for PBS. We have noticed when we go to ACORN that although the shows are there the pictures are now blank on the ICON
JA: Anything else you want the Video Expert to know before I connect you?
Customer: No
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 2 hours by:
9/23/2017
electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 693
Experience: Worked on these instruments for over 15 years.
Verified
Hi welcome to just answer.
If the roku was installed or was factory reset, the following need to happen.
The roku will give you a new registration code. This code will need to be used online to reactive the roku and link it to your account.
Go online to my.roku.com and log in to get to your account. Then on the bottom, link a device to your account. Here you will use the code that came on your screen to link your roku device to your account and it will load your channel selections.
electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 693
Experience: Worked on these instruments for over 15 years.
Verified
electronicsguy and 87 other Recorders and Players Specialists are ready to help you
Ask your own question now
Customer reply replied 1 month ago
Your response did not solve our problem. But it did make us drill down in the Roku options to find system and them the restarted the system.
Ask electronicsguy Your Own Question
electronicsguy
electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 693
693 Satisfied Customers
Experience: Worked on these instruments for over 15 years.

electronicsguy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

747 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Engineer John C.

Engineer John C.

Engineer

166 satisfied customers

Expert in Recorders and Players like the popular ROKU. I am Computer Eng. with 10+ years of experience with network devices.

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

44 satisfied customers

Over 25 years experience in electronic repair and design.

< Previous | Next >

Related Recorders and Players Questions
It's not my computer. For some reason I was bumped of the
It's not my computer. For some reason I was bumped of the WWE Network and I can't get back on. I have a Roku. It's making me nuts. LOL. My son restarted it with new info and I still can't get on HELP'… read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
I want to add more sites to my account but I can't remember
I want to add more sites to my account but I can't remember my pin can you help me cause I want to add sling … read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
How do i order two more sticks and add it to my account. It
how do i order two more sticks and add it to my account … read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
I would like yo know how to update my blue ray player modle
hello i would like yo know how to update my blue ray player modle DMPBD60 by doing it with the L … read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
I have an classic ipod and the volume is very low and a a
I have an classic ipod and the volume is very low and a a constant level.and I am unable to raise or lower the volume; Help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
I need to replace a phonograph needle for a TEAC P-A688. At
I need to replace a phonograph needle for a TEAC P-A688 … read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
84 satisfied customers
I cannot connect to roku it says no signal. HDMI. Model
Worked before disconnected two days ago to have floors put in. … read more
electronicsguy
electronicsguy
Engineer
693 satisfied customers
I woke to all the wrong channels on my roku. Its an express
its an express and its one month old where do I find the model number … read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
My roku is having aporadic audio problems, how do I fix
my roku is having aporadic audio problems, how do I fix this? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I am trying to watch TV but when I switch on my Roku and go
I am trying to watch TV but when I switch on my Roku and go to Firesat v5 I am being asked to enter a code … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
My TiVo won't work! 2yrs? 2days. I reset my modem and
I bumped the TiVo pretty hard about a month ago. It has been working fine since?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
I have entered my ATT acccess code and Netflix account but
I have entered my ATT acccess code and Netflix account but the purple access denied screen keeps coming up … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
I have two Roku streaming sticks and both are frozen in that
I have two Roku streaming sticks and both are frozen in that the remote doesn't communicate with the stick. Setup went well for both and they worked well for a time. I note that there's no equivalent … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
I am unable to watch Prime video content on my Fire TV Stick
Hello, I am unable to watch Prime video content on my Fire TV Stick due to an error 5505 related to location settings. But I don't see anything wrong with my location settings and I am able to watch P… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
My ipod do not start. Apple two years old. Yesterday and i
my ipod do not start JA: What's the make/model of your device? How old is it? Customer: apple two years old JA: How long has this been going on? What troubleshooting have you tried? Customer: yesterda… read more
Josh
Josh
It Support Specialist
Associate Degree
5,127 satisfied customers
How to use jvc cassette w444 to record music from a guitar.
how to use jvc cassette w444 to record music from a guitar. … read more
electronicsguy
electronicsguy
Engineer
693 satisfied customers
I am trying to hook up my new (used) Panasonic Omnivision
Hi, I am trying to hook up my new (used) Panasonic Omnivision VCR to my Panasonic smart TV, How do I do It? … read more
Louie
Louie
Technician
Associate Degree
747 satisfied customers
NEED INFO ON DVD DISK REPAIR PRODUCTS AND SERVICES. PROBLEM
NEED INFO ON DVD DISK REPAIR PRODUCTS AND SERVICES … read more
electronicsguy
electronicsguy
Engineer
693 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x