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My Roku 2 stopped working what can I do. 3100x it's about 5…

Customer Question
My Roku 2 stopped...

My Roku 2 stopped working what can I do

Technician's Assistant: What's the make/model number of your device? How old is it?

3100x it's about 5 years old

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

2 Days nothing it just stopped working

Submitted: 11 months ago.Category: Recorders and Players
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Answered in 2 minutes by:
9/21/2017
Electronics Technician: Shahid, Technician replied 11 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,489
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Electronics Technician: Shahid, Technician replied 11 months ago

- Does power light on Roku box lit up?

- Do you get Roku logo/ home screen on TV?

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