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Last night I was watching Netflix. When I first selected it
Last night I was watching Netflix. When I first selected it on my Roku, I noticed that the pictures on the selections were gone. This has happened before. I usually just unplug the Roku for 10 or more… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
414 satisfied customers
I started having problems with my ROKU streaming device last
Hi - I started having problems with my ROKU streaming device last night. I was watching something on Netflix and when I was done I exited Netflix and left then left the ROKU device by switching back t… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,438 satisfied customers
I can't get the Roku screen. Roku worked last week, but last
I can't get the Roku screen. Roku worked last week, but last night and today I can't get the Roku screen. I have checked the connections and I also did a reset but nothing has worked. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,673 satisfied customers
Roku appears on the screen but I can't get my device to move
Roku appears on the screen but I can't get my device to move over to Netflix or amazon prime … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,673 satisfied customers
I just got a Roku stick last night and I can't get my amazon
I just got a Roku stick last night and I can't get my amazon prime on the tv screen … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,673 satisfied customers
Last night my screen froze and I have not been able to
last night my screen froze and I have not been able to connect with my Roku screen since then. WiFi is working on all other devices so I don't think it is the internet server. Can you help? … read more
Nathan
Nathan
Bachelors of Science
25,921 satisfied customers
I moved recently and have a new internet and cable provider
Hi- I moved recently and have a new internet and cable provider (Optimum) and hooked up my roku device to the TV. Should it be plugged into the cable box instead? I can't get it to work. … read more
Nathan
Nathan
Bachelors of Science
25,921 satisfied customers
The ROKU says that it can't find an internet connection. It
The ROKU says that it can't find an internet connection. It was working fine last night. I rebooted computer but still doesn't work. The computer gets other internet connections fine. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,438 satisfied customers
Last night after ,many many happy hours using our Roku to
Last night after ,many many happy hours using our Roku to get movies, we tried to get Robin Hood, It went through eh whole process with Amazon, looked like the movie was going to start and --- a brigh… read more
Josh
Josh
Technician
Associate Degree
23,156 satisfied customers
I signed in using the code to get Foxnow so that I could see
I signed in using the code to get Foxnow so that I could see season 5 of prison break. But after I signed in to Verizon, I couldn't get the episodes. It kept asking me to sign in. Thank you for your help. Karen … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,438 satisfied customers
I had roku when I set it up we had to unplug thr TV and now
I had roku when I set it up we had to unplug thr TV and now I don't have roku … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,673 satisfied customers
The Netflix screen is frozen, can't hit any arrow and move
The Netflix screen is frozen, can't hit any arrow and move down or hit the play button. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,673 satisfied customers
I cannot get my roku premiere to respond to changer. There
I cannot get my roku premiere to respond to changer. There is no light on front of roku receiver either. I have checked the plug on the back of the roku and the wall and all are tight. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,673 satisfied customers
I have a ROKU3 for over a year. I have Netflix and Ama zon
OK I have a ROKU3 for over a year. I have Netflix and Ama zon on the set.So I am used to switching on an off from regular TV to Roku and then choosing Netflix or Amazon. Well the Roku is in the HOME s… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,438 satisfied customers
Just purchased RokuPremiere PLUS device & Roku Express.
Just purchased RokuPremiere PLUS device & Roku Express. Installed the EXPRESS in bedroom NO PROBLEM. Installing PREMIERE in Fmily Rm. Followed directions. Proceeded to receiving picture of HOME SCREEN… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,673 satisfied customers
My Roku stopped working showing a screen of an Amazon show.
My Roku stopped working showing a screen of an Amazon show. I can't move the screen. I have changed the batteries in the Roku remote. Help!… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,673 satisfied customers
I am having a problem with my roku 2 xs and netflix. I have
I am having a problem with my roku 2 xs and netflix. I have a netflix account for streaming video and have linked the roku with my account. When I try to open netflix on the roku, I get the netflix sc… read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
1,739 satisfied customers
I have been using my new Roku successfully for about a month
I have been using my new Roku successfully for about a month or two. However, today I unplugged my Roku and when I plugged it back it, I do not get a signal. I have internet in my house which is worki… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,255 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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