Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I purchased a roku last friday. tried for 4 day to get the…

Customer Question
I purchased a roku...

I purchased a roku last friday. tried for 4 day to get the att tower to recognize the roku stick. had to go back to the store and ask how to find the pin # for the stick. Got on line and made an account, put in a [in number, went to the divectvnow box and it ask for the pin number i set up, but when i put it in the 4 spaces if asks for me to input channels to add--but does not open up the 80 channels i am supposed to have with Directv now service?? i have repeated the same set of incorrect steps multiple only to end up in a place where it asks for the pin nmber and then tells me it is an incorrect station???

Technician's Assistant: What's the make/model number of your device? How old is it?

Make and number of which device the att tower for internet or the roku?

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I have never tried to use this method to view tv. They put in the tower 3 weeks ago from att--i purchased the roku stick last friday and they have never worked togeher.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Has the account i just made operational now?

Submitted: 11 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 11 hours by:
9/21/2017
Electronics Technician: Richard, Customer Service replied 10 months ago
Richard
Richard, Customer Service
Category: Recorders and Players
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Hi there and welcome

Do you mean you want to see the channels from DirectTV on your Roku?

Please let me know

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 780
780 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

780 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
Trying to sign up for free trial of history channel and I
Trying to sign up for free trial of history channel and I need my roku pin. I have no idea what it is. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I want to rent a movie but I need a 4 digit number which I
I want to rent a movie but I need a 4 digit number which I don't know. … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
41 satisfied customers
I am trying to and DIRECTV NOW to my Roku. It states that I
I am trying to and DIRECTV NOW to my Roku. It states that I need to pin, And I took my three best guesses but none of them work. I tried to update the settings to not needing a pin in it still is requ… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I want to add Directv Now and it asks for a password and I
I want to add Directv Now and it asks for a password ***** I never put a passcode on it except for perental control … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I wish to add The Learning Channel to my Rocu. I need a roku
I need a roku code to add The learning Channel to my Roku … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I bout a Roku tv intenet is set up cant get my netflex to
I bout a Roku tv intenet is set up cant get my netflex to work … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have installed Britbox on my Roku; when trying to
I have installed Britbox on my Roku; when trying to subscribe it asks for a pin # but I dont know the pin #. I tried assigning pin # in online account; but that # didn't work; tried setting of "no pin… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I bought a used Roku 4 and I don't have the PIN number. I
Hello,I bought a used Roku 4 and I don't have the PIN number … read more
Richard
Richard
Customer Service
47,537 satisfied customers
I just signed up for DirectvNow but unable to get it on the
I just signed up for DirectvNow but unable to get it on the roku's I already have Please help … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I have a ROKU stick and I want to get Directv Now, but can't
I have a ROKU stick and I want to get Directv Now, but can't find it among streaming channels..Help … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I installed the roku stick yesterday and used my e-mail and
I installed the roku stick yesterday and used my e-mail and made up a pass word. Sometime later I realized that our ATT account was with her e-mail and password. I am now attempting to sigh up for Pan… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I previously had a passwork for setting up a ROKU account
I previously had a passwork for setting up a ROKU account 5048. When I tried to use it now it said I needed 6 characters. I tried to set up a new passwork for my email account with ROKU, but it text m… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
An i was trying to purchase hulu on my roku but it is asking
i am ***** *****side an i was trying to purchase hulu on my roku but it is asking for a 4 digit pin code but i dont what that pin is could you help me … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Need to enter pin number to add channels, ruku2 model 2720x,
can't remember pin number of roku to add channels? … read more
Joe AV
Joe AV
48 satisfied customers
I have a roku stick and use it every day but only use it for
I have a roku stick and use it every day but only use it for Netflix or Amazon prime movies. I just purchased another Roku stick for a friend and want to get him UTUBE but it keeps asking for a PIN nu… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Just subscribed to Britbox. They are asking for my Roku pin
Just subscribed to Britbox. They are asking for my Roku pin which I did not write down and do not know., … read more
Joe AV
Joe AV
48 satisfied customers
I am trying to add some channels and it keeps asking me for
I am trying to add some channels and it keeps asking me for a pin number. where do I find this pin … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
41 satisfied customers
I have 2 Rokus. I am trying to set up BritBox. During teh
I have 2 Rokus. I am trying to set up BritBox. During teh set up it request a 4 digit Roku pin #. I have no idea what that is. I have both the serial #'s for my Rokus but nothing else. How do I get th… read more
Richard
Richard
Customer Service
47,537 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x