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My roke is telling me i am not connected to the internet my…

Customer Question
My roke is telling...

My roke is telling me i am not connected to the internet my internet is working find ?

Technician's Assistant: What's the make/model number of your device? How old is it?

Give me a few seconds while i check

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Modal 3700x

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Just has 2 cords a power cord and a cord going to the tv .

Submitted: 11 months ago.Category: Recorders and Players
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Answered in 9 minutes by:
9/19/2017
Electronics Technician: Richard, Customer Service replied 11 months ago
Richard
Richard, Customer Service
Category: Recorders and Players
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Hi there and welcome

Can you tell me what you have already tried to do to resolve this?

Thank you

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