Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I want to cancel roku and you make it impossible,

Customer Question
I want to...

I want to cancel roku and you make it impossible

Technician's Assistant: What's the make/model number of your device? How old is it?

7ka710084285

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Ive been trying to cancel for over a week

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

I want to cancel my account

Submitted: 11 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 6 hours by:
9/19/2017
Electronics Technician: Pete, Engineer replied 11 months ago
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,605
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

Ask Your Own Recorders and Players Question
Electronics Technician: Pete, Engineer replied 11 months ago

A subscription can be cancelled in a few ways. Use any of the below methods:

From the Roku player (using a Roku remote that has a * button)

  1. Browse and highlight the channel you wish to manage.
  2. Press the options button on your remote control.
  3. Select “Manage subscription” from the options menu.
  4. Select “Cancel subscription”.

From Streaming Channels/Channel Store:

  1. Find the channel in Streaming Channels/Channel Store.
  2. Select the channel.
  3. Select "Manage Subscription.
  4. Select "Cancel subscription".

From a web browser using your Roku Account

  • Sign in to your Roku account at https://my.roku.com
  • Click on “Manage your Subscriptions”.
  • Select the subscription channel to cancel.
  • Click “Unsubscribe”.

You can see and manage your subscriptions by logging in to your Roku account at https://my.roku.com/, and clicking on "Manage Your Subscriptions".

In "My Subscriptions", you'll find all of your channel subscriptions, along with the terms, status, and renewal date of each one.

--------------------
Your satisfaction is my priority; I hope I have earned 5 stars today!
Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
You can always reply back after rating me if you need any further assistance at all.
Pete.
--------------------

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,605
20,605 Satisfied Customers
Experience: Over 16 years experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

774 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
How do I get a code and enter url. Element TV, about 6 years
I'm trying to install it , I just purchased Roku last week. … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I am trying to create a Roku account but the message
Hi, I am trying to create a Roku account but the message received is that my e-mail address is already in use by somebody else. I have tried before to no avail using my e-mail address and I still want… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Trying to create a Hulu account through (Roku) and they want
Trying to create a Hulu account through (Roku) and they want my pin. I don't know it/ have forgotten. How do I get it? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I want to cancel Roku account. It got lost in a major move
It got lost in a major move but it was an older model … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I recently signed up via my Roku for STARZ but want to
I recently signed up via my Roku for STARZ but want to cancel it. Also, I subscribe to Acorn TV via my Roku and want to cancel and switch to Britbox. Can you help me? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Accidentally signed up for Netflix. Want to remove from my
Accidentally signed up for Netflix. Want to remove from my account. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I have been notified that my account with Roku will be
I have been notified that my account with Roku will be cancelled because my credit card will expire October 31, 17. This is wrong. My card expires October 2020. How do I transmit this information so m… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
How do I cancel my roku account. 3 days old. It is Roku
No, I just found out I do not need Roku and I need to cancel the account that was started yesterday… read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
41 satisfied customers
Last week or so I tried setting up with HUlu and I wasn't
last week or so I tried setting up with HUlu and I wasn't about to complete the assignment because they were asking for my roku account #. I have Netflix which I would like to cancel and get roku. Net… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Cannot find link code. What do i do. I have an account.
Cannot find link code. What do i do. I have an account. … read more
Pete
Pete
Engineer
Bachelor's Degree
20,605 satisfied customers
All I get on the screen is the Roku sign and music. It's a
All I get on the screen is the Roku sign and music … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I want to keep roku but cancel netflix,showtime,and hulu (im
i want to keep roku but cancel netflix,showtime,and hulu (im moving) … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I added Roku to tv. But when I went back to Satelite i could
I added Roku to tv. But when I went back to Satelite i could not get back to Roku … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Setting up new account and credit card page will not go
Setting up new account and credit card page will not go through. It just buffers. Kept doing "I am not a robot" for 2 hours last night with no results. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
I have a hulu but I cant get it to work, the tv screen said
I have a hulu but I cant get it to work, the tv screen said to contact Roku to set up the account … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Since I first signed up with Roku, my email address was.
since I first signed up with Roku, my email address was***@******.***. Since then, I have changed to***@******.***. please update my account. I no longer use AOL. Thanks. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Cancel subscription, 3801HGV MODEL ROKU, I WANT TO CANCEL
cancel subscription JA: What's the make/model number of your device? How old is it? Customer: 3801HGV MODEL ROKU JA: How long has this been an issue? What happened right before this popped up? Custome… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I want to cancel my account as I am not happy with Roku
I want to cancel my account as I am not happy with Roku nothing but problems. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x