Recorders and Players

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I need my blue ray player updated, dmp-bd655, a week

Customer Question
I need my blue...

I need my blue ray player updated

Technician's Assistant: What's the make/model of your device? How old is it?

Dmp-bd655

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

A week netflics dosenot work

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

I believe not

Submitted: 8 months ago.Category: Recorders and Players
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Answered in 1 minute by:
9/18/2017
Electronics Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: Recorders and Players
Satisfied Customers: 21,817
Experience: 10+ years
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 8 months ago

1. Turn on the main unit.

2. Select "SETUP" on "FUNCTION MENU" by using Up and Down cursor buttons on the remote control.
And press "OK" button.

3. USelect "Others" (or "General") on "SETUP" by using Up and Down cursor buttons on the remote control.
And press "OK" button.

4. Select "Firmware update" by using Up and Down cursor buttons on the remote control.
And press "OK" button.

5. Select "Update Now" by using Up and Down cursor buttons on the remote control.
And press "OK" button.

6. Select "Yes" by using Left and Right cursor buttons on the remote control.
And press "OK" button.

7. Firmware updating will start. Follow the on-screen instructions.

Ask Your Own Recorders and Players Question
Electronics Technician: Josh, Technician replied 8 months ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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Josh
Josh
Josh, Technician
Category: Recorders and Players
Satisfied Customers: 21,817
21,817 Satisfied Customers
Experience: 10+ years

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