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The roku in my living room is frozen. I turned the power on
The roku in my living room is frozen. I turned the power on and off several times. I pit in new batteries in my remote. I can't even try to look at my connection. The roku in my bedroom is woking just… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,232 satisfied customers
Our Roku works but stays on the home screen. We cannot get
Our Roku works but stays on the home screen. We cannot get to to go to Netflix, Prime etc. We have unplugged, changed batteries, held down the tiny button per instructions. oddly it works about once i… read more
Nathan
Nathan
Technician
32,795 satisfied customers
When I try to switch my tv to HDM1DV2 I get a No Signal
When I try to switch my tv to HDM1DV2 I get a No Signal message. I have checked the cable connections. The TV works on the HDM1DV1. At the same time the ROKU "flash drive" is hot. I have tried unplugg… read more
Nathan
Nathan
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32,795 satisfied customers
I have a roku control device that is deactivated. How do I
Hi, I have a roku control device that is deactivated. How do I activate it. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,284 satisfied customers
We have an HDCP error, You mean the TV set? Sharp it the
Yes the menus works. I cannot get anything on some HDMI ports … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,232 satisfied customers
I am subscribed to Roku, however, after I use the correct
I am subscribed to Roku, however, after I use the correct imput, I cannot get the pointer to move, either way. It seems frozen. I subscribe to Netflix and and also MLB. Do not know what the problem is… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,232 satisfied customers
Unit very warm. Cannot get into system. Can only go to a
Unit very warm. Cannot get into system. Can only go to a showing of a big building. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
381 satisfied customers
I'm trying to install a roku streaming stick. having trouble
I'm trying to install a roku streaming stick. having trouble - had direct TV which I want to eliminate as it's the worst TV service I'v ever had. Roku sounds like the stuff of dream. I thought we coul… read more
Harry
Harry
2,280 satisfied customers
I just bought a new Roku TV (insignia) & can't get it to
I just bought a new Roku TV (insignia) & can't get it to switch to cable TV channels. Help! … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,284 satisfied customers
Our Roku remote is not responding, was fine last night. We
Hi Pearl, our Roku remote is not responding, was fine last night. We have put in fresh batteries, the power button was working but no others. Then I pushed the round button below the batteries and now… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,284 satisfied customers
I have not used Roku for awhile as I unplugged my TV to put
I have not used Roku for awhile as I unplugged my TV to put in new. Floooring. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,232 satisfied customers
Muy roku is unresponsive, I have a streaming stick, It was
Muy roku is unresponsive JA: What Roku model do you have? Customer: I have a streaming stick JA: What have you tried so far with your Roku media player? Customer: It was working fine until I changed b… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,232 satisfied customers
I have the 2710x model roku. It is connected to HDMI 2 and
I have the 2710x model roku. It is connected to HDMI 2 and is powered. I get "no signal message on my TV when I switch it to HMDI 2 … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
381 satisfied customers
We have a Roku 3 and a Roku with an USB stick and two older
We have a Roku 3 and a Roku with an USB stick and two older plug-in models. As of last week the Roku 3 and the stick tells us "connected to internet"... However when we plug in our two older models it… read more
Nathan
Nathan
Technician
32,795 satisfied customers
My t v only displays. ‘invalid format”. Worked fine last
My t v only displays. ‘invalid format”. Worked fine last night. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,284 satisfied customers
I have checked my Netflix and speed but cannot find why I
Hello I have checked my Netflix and speed but cannot find why I cannot get to the films. I think it is the Roku that needs to be reset please. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,284 satisfied customers
I have a Roku stick that I am trying to connect with a
I have a Roku stick that I am trying to connect with a Netgear wireless modem to a Vizio TV. It does not recognize the software update and will complete the connection. I am seeing my neighbors connec… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,284 satisfied customers
I cannot get my device to go on it just says no signal,
good morning, I cannot get my device to go on it just says no signal … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,284 satisfied customers
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