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No signal. Light is on but no response. Unplugged

Customer Question
No signal. Light is...

No signal. Light is on but no response. Unplugged everything,waited 2 min- no response

Technician's Assistant: What's the make/model number of your device? How old is it?

ROKU 3700X. 6to8months old

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

! hour. We were about to watch a series and it went blank then unauthorized

Submitted: 9 months ago.Category: Recorders and Players
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Answered in 2 minutes by:
9/16/2017
Electronics Technician: Shahid, Technician replied 9 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,173
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Electronics Technician: Shahid, Technician replied 9 months ago

Can you try the Roku into another HDMI input of TV?

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