Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I had to change my router now I cannot my Roku player to…

Customer Question
I had to change...

I had to change my router now I cannot my Roku player to stream netflix

Technician's Assistant: What's the make/model number of your device? How old is it?

Make Roku se model no. 2710x

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Century link replaced my modem 09/12/17 they disconnected my phone for 4 days

Submitted: 11 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 2 minutes by:
9/15/2017
Electronics Technician: Shahid, Technician replied 11 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,472
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Ask Your Own Recorders and Players Question
Electronics Technician: Shahid, Technician replied 11 months ago

- Is there any other app working in Roku like youtube etc?

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 780
780 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

780 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
My Roku in one room says it is not connected I tried turning
My Roku in one room says it is not connected I tried turning off the modem for awhile. It still says its unconnected. My Roku in another room is working fine and streaming Netflix. What can the proble… read more
Shahid
Shahid
Technician
13,472 satisfied customers
I have Fandor on my computer but cannot get it (back) on my
I have Fandor on my computer but cannot get it (back) on my TV … read more
Shahid
Shahid
Technician
13,472 satisfied customers
Got a new roku new modum new extender '- my computer works
Got a new roku new modum new extender '- my computer works fine Nook works fine but roku cannot pick up the network I use it to stream Netflix … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I use Roku on 3 TV sets. On one of the sets I cannot access
I use Roku on 3 TV sets. On one of the sets I cannot access several channels. That TV says (1) internet is not accessible or (2) there is not enough space to load a channel. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor\u0027s Degree
341 satisfied customers
TDS, my internet carrier, went out last night and now I
TDS, my internet carrier, went out last night and now I cannot get my Roku to stream Netflix … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
We go not get any cover pictures of films on Netflix, only
We go not get any cover pictures of films on Netflix, only blank squares. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,156 satisfied customers
We lost our connection to the roku on our tv. 271ox. Since
hi... we lost our connection to the roku on our tv … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I had to replace my modem and cannot connect to the local
Hi, I had to replace my modem and cannot connect to the local network now. I have been trying by putting in new network name and password ***** the router. … read more
Joe AV
Joe AV
48 satisfied customers
Ihave Century Tel as my PC Internet provider and last Monday
Ihave Century Tel as my PC Internet provider and last Monday they came and replaced my existing modem with a new advanced one and now I cannot get my ROKU to stream Netflix & Amazon channels … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
Trying to connect to My Network on Roku. My wireless
Trying to connect to My Network on Roku. My wireless password ***** not work. I have not used Roku in a while. What to do? … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
41 satisfied customers
Roku express is not streaming all of my channels? device id
i can stream limited basic live tv thru roku but have never been able to get digital economy channels. I'm with infinity. have been trying for two weeks with them and they finally said i would need to speak with roku for my problem. fyi i am able to get my channels on phone but not thru roku … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor\u0027s Degree
341 satisfied customers
None of the apps are working on my Roku. Model # 3100x; Roku
Model # 3100x; Roku 2xs, Serial no. 13C2CX084507, Do you need the IC or FCC ID number? … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor\u0027s Degree
341 satisfied customers
', I'm having problems with the connection, though it says a
I'm having problems with the connection, though it says a am connected to wifi … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor\u0027s Degree
341 satisfied customers
I recently switched from DISH to cable. Since then I've tried
I recently switched from DISH to cable. Since then I've tried to use my ROKU but I get this error message: "Netflix services experienced an internal error. Please try again later." Can you help me? An… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor\u0027s Degree
341 satisfied customers
I got error code 009 when I tried netflix. then I went through
I got error code 009 when I tried netflix. then I went through netflix who had me disconnect all my power cables and then connect back. This did not work. Net flix said to call you because we could no… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
544 satisfied customers
Hi. I turn on my Roku, and it just says: "Checking Connection"
Hi. I turn on my Roku, and it just says: "Checking Connection" and then "retrieving", and it keeps repeating this. ????????… read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
43 satisfied customers
For well over a year, we have enjoyed watching Netflix streamed
For well over a year, we have enjoyed watching Netflix streamed to our TV via a Roku box. But we now are having a lot of trouble. The word "Retrieving..." will get frozen on the screen; then I will be… read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
43 satisfied customers
Unable to install netflix streaming without losing wireless
Unable to install netflix streaming without losing wireless telephone service and internet explorer when following hookup directions.… read more
Roger
Roger
Low-Voltage Electronics Specialist
Vocational, Technical or Trade Scho
1,443 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x