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When I turn on my TV I can get the ROKU initial picture, but
When I turn on my TV I can get the ROKU initial picture, but my remote won't let me get to home. I have changed the batteries to new ones. What else might I try? … read more
Nathan
Nathan
Bachelors of Science
24,873 satisfied customers
I have a purple screen with options* and the word Roku on it
I have a purple screen with options* and the word Roku on it but I can't get it to respond to anything signal from remote. … read more
Nathan
Nathan
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My Roku remote has stopped working... Help! Let me run
Unplugged power, waited over a minute, plugged it back in. The screen shows properly, but the remote does nothing. … read more
Nathan
Nathan
Bachelors of Science
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My husband screwed around with th Roku remote.Now neither he
my husband screwed around with th Roku remote.Now neither he or I know how to fix it or which buttons to press.Thank You for your help,Mr and Mrs Hopeless … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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Get the main picture with the skyline and rolling adds but
get the main picture with the skyline and rolling adds but cannot getnetflix our amazon to come up … read more
Nathan
Nathan
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My roko does not work. I get a purple screen with. Roku
roku gives purple screen with HDCP unauthorised support … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
12,223 satisfied customers
My roku picture is all purple even when I restart it the
My roku picture is all purple even when I restart it the picture still comes up all purple. What do I do about it? … read more
Nathan
Nathan
Bachelors of Science
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I am able to access the Roku screen showing a backdrop of
I am able to access the Roku screen showing a backdrop of city buildings and moving across the screen are misc. ads for showtime, fix movies etc. what I am unable to do is get into the larger menu tha… read more
Nathan
Nathan
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I have a roku streaming stick device. The stick I can get a
I have a roku streaming stick device. The stick I can get a light from it and it is working, but when I hold the the reset button on the remote there is not a green light in which I've seen before. I … read more
Nathan
Nathan
Bachelors of Science
24,873 satisfied customers
All I 'can get is a picture of the varies channel features.
all I 'can get is a picture of the varies channel features … read more
Nathan
Nathan
Bachelors of Science
24,873 satisfied customers
My screen has gone purple with sound but no picture. 4200tl
My screen has gone purple with sound but no picture … read more
Nathan
Nathan
Bachelors of Science
24,873 satisfied customers
Why do I keep getting the "purple screen" when I wish to
Why do I keep getting the "purple screen" when I wish to watch anything on the roku in my living room? That never happens with my roku in my den. … read more
Aric
Aric
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Run A/V and repair business for over
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I bought 3 roku devices over the past week. Programming on
I bought 3 roku devices over the past week. Programming on one of the remotes fails regularly. Now I can't get it to sync at all. The device works fine with the telephone app. … read more
electronicsguy
electronicsguy
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Bachelor's Degree
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Our roku controller light on the bottom is flashing and no
our roku controller light on the bottom is flashing and no buttons will work. … read more
Nathan
Nathan
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Roku skyline appears but cant acquire netflix or amazon.
roku skyline appears but cant acquire netflix or amazon. comcast cable. have wired connection. … read more
Nathan
Nathan
Bachelors of Science
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Unable to get image from one of the two Roku in our house.
Unable to get image from one of the two Roku in our house. It's not the remote since a remote from another Roku in the house does not work on that set either. Roku is on and working in another room. I… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,257 satisfied customers
I am trying to set up roku. i have entered the password
i am trying to set up roku. i have entered the password ***** five times. it connects to the wireless network but refuses to connect to the local network.… read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
1,735 satisfied customers
Why doesn't Roku remote connect? It did so previously. All I
Why doesn't Roku remote connect? It did so previously. All I get now is the word"Roku" in dancing purple letters. The blue light blinks when I press the Home button, but Roku does not come on.… read more
Nathan
Nathan
Bachelors of Science
24,873 satisfied customers
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