Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have forgotten my password now what, roku express. I got…

Customer Question
I have forgotten my...

I have forgotten my password ***** what

Technician's Assistant: What's the make/model number of your device? How old is it?

Roku express. I got It last christmas

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I had an other unit but just wanted to install new unit. All seems fine but forgot what my password *****

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

No I really just need to know how to either retrieve old password ***** how to change it for a new one

Submitted: 11 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 11 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 hours by:
9/15/2017
Electronics Technician: Pete, Engineer replied 11 months ago
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,619
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

Ask Your Own Recorders and Players Question
Electronics Technician: Pete, Engineer replied 11 months ago

To reset your password, please go to: https://my.roku.com/password/reset

--------------------
Your satisfaction is my priority; I hope I have earned 5 stars today!
Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
You can always reply back after rating me if you need any further assistance at all.
Pete.
--------------------

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,619
20,619 Satisfied Customers
Experience: Over 16 years experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

774 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I hooked up my new Roku express, but I have no channels show
I hooked up my new Roku express, but I have no channels show up on the screen, and when I go to Streaming Channels, nothing shows. I am hooked up to my wireless, and I am using the correct HDMI ports.… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I just bought and new Roku Express. My old Roku no longer
I just bought and new Roku Express. My old Roku no longer works. I can't find my previous email and password … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I just installed a new roku to replace one that we've for
I just installed a new roku to replace one that we've for years. I can't get it to work. … read more
Harry
Harry
2,176 satisfied customers
I forgot my password for my Roku account. I just bought a
they wont send me anew password ***** my e-mail address is already in the system … read more
Pete
Pete
Engineer
Bachelor's Degree
20,619 satisfied customers
I have a Roku Express. I just had HughesNet install internet
I have a Roku Express. I just had HughesNet install internet service with a 2.4G and 5G connections. The Roku recognizes the 2.4G connection but not the 5G. What am I doing wrong? … read more
Harry
Harry
2,176 satisfied customers
I have had my roku express for about a month and now it just
I have had my roku express for about a month and now it just won't connect. I checked with xfinity and everything on their end is o.k. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
I need to get a username and password for my roku tv. One
I need to get a username and password ***** my roku tv … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I'm hooking up Roku to multiple TV's. Two of them get all
I'm hooking up Roku to multiple TV's. Two of them get all the channels thru Spectrum APP. However, one of them does not get all the channels. I have tried everything, connection......etc. It's a Roku … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Cannot connect internet to roku. Excellent strength. I am on
excellent strength. I am on my laptop now and have internet access. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
On the screen it says my Roku is not conneted to the
On the screen it says my Roku is not conneted to the internet … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Installed roku, but only have a blank screen. Can't access
Installed roku, but only have a blank screen. Can't access further info. … read more
Eldon
Eldon
BS
216 satisfied customers
I'm trying to set up Roku for my mother in law, and entered
I'm trying to set up Roku for my mother in law, and entered the code on the screen, and my password. I was then told to log in on the website, but it wouldn't accept my password (even though it was fresh in my mind...). I hit "forgot password" to reset, but no new temporary password ***** sent to my email in the last few minutes...what's going on? … read more
Pete
Pete
Engineer
Bachelor's Degree
20,619 satisfied customers
I am trying to setup my Roku Streaming Stick and it will not
I am trying to setup my Roku Streaming Stick and it will not accept my password. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I need to reset my Roku account. I forgot password. I am not
I need to reset my Roku account. I forgot password … read more
Harry
Harry
2,176 satisfied customers
My roku remote not working right an i just got new wifi box
my roku remote not working right an i just got new wifi box so i got new pass word .an i cant use app to conect with my phone is there any thaing i can do … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Unit doesn't work after I follow the prcedure, Brand new
As soon as I bought it. I have never streamed with it … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
New roku on roku settings. display type unit is on 780, I
new roku on roku settings. display type unit is on 780, I can change to 1080 but I cant get it to stay, the check is on 780 and goes back there unit says I dont ok 1080 cant figer out how … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Helllo Louie, I already have a Roku on one TV and am trying
I already have a Roku on one TV and am trying to instal another. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x