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Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 18121
Experience:  Over 16 years experience installing and repairing electronics.
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I have a Sony DVP-CX985V. It's showing C32 but nothing is

Customer Question

I have a Sony DVP-CX985V. It's showing C32 but nothing is moving and then it shuts off completely. I want to reset the system to fix the issue!?!
JA: What's the make/model number of your device? How old is it?
Customer: Sony DVP-CX985V 400 disc player, don't knowage it was given to my wife from a friend.
JA: How long has this been an issue? What happened right before this popped up?
Customer: 2 weeks, I inserted a home self made cd disc
JA: Anything else you want the Video Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Recorders and Players
Expert:  Pete replied 1 month ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 1 month ago.

C32 indicates a mechanical fault.

You will need to open the case and disassemble the carousel to check for any obstruction.

If you are unable to do this yourself, a local electronics shop can do it for you.