Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Oku in the liv rm tv.... was working fine. then we set up…

Customer Question
Oku in the liv...

Oku in the liv rm tv....tit was working fine. then we set up the bed rm tv,,,it works byut now the liv rm not working...the remote works, and we have bldings on the tv but nothing else

Technician's Assistant: What's the make/model number of your device? How old is it?

Are we talking the roku>

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

We had the cable tech come becausew we couldn't get the reg chanels....

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

I don't know enough to ask any more questions...Both roku remotes work on the bed rm tv...the new remote has ear plug and a couple of other new features

Submitted: 11 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 6 hours by:
9/14/2017
Electronics Technician: Richard, Customer Service replied 11 months ago
Richard
Richard, Customer Service
Category: Recorders and Players
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Hi there and welcome

When you setup the Roku in the living room, what exactly do you see?

Please let me know

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 780
780 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

780 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
We thought we set up our Romulo, but nothing will play. We
We thought we set up our Romulo, but nothing will play. We can select channels and it will go to that channel, but then nothing. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Roku2 XS. It was working until a few days ago, when
I have a Roku2 XS. It was working until a few days ago, when I had to disconnect all my electronics so the house could be recarpeted. Since I set everything back up, the TV no longer recognizes the Ro… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I got my Roku weeks ago. worked fine until yesterday. It
Hi I got my Roku weeks ago. worked fine until yesterday. It froze up. I couldn't even turn it off with the Roku remote. had to use my direct tv remote to turn tv off. checked all connections. it still… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Keep getting "no signal" or "content disabled" messages.
keep getting "no signal" or "content disabled" messages. Sometimes it connects up to the point of starting a show and then get the content disabled msg. Just went and bought new $30 HDMI cable - still… read more
Eldon
Eldon
BS
216 satisfied customers
My new roku remote was working ffine. Now it will tv will
My new roku remote was working ffine. Now it will tv will only pick up channel abc. The remote volume and and power are the only that work. I scans the tv and it shows 46 channels. … read more
TechHelp
TechHelp
3 satisfied customers
It's telling me HDCP Unuthorized go.roku.com/HDCP It worked
It's telling me HDCP Unuthorized go.roku.com/HDCP It worked fine weeks ago. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just plugged in my roku stick turned on tv have the right
I just plugged in my roku stick turned on tv have the right input. All I have is a black screen and my remote is not paired either … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Roku/netflix screen is frozen. Nothing moves. Need tech
Roku/netflix screen is frozen. Nothing moves. Need tech support help. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
We have a Roku 3 and a Roku with an USB stick and two older
We have a Roku 3 and a Roku with an USB stick and two older plug-in models. As of last week the Roku 3 and the stick tells us "connected to internet"... However when we plug in our two older models it… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Just bought a new smart tv. cant get roku to load up. Brand
just bought a new smart tv. cant get roku to load up … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a ROKU stick with an HDMI plug. I have 2 of them Both
I have a ROKU stick with an HDMI plug. I have 2 of them Both stopped working suddenly. It seems like they can't hold the signal from my router. Internet and regular cable tv work fine … read more
Richard
Richard
Customer Service
47,537 satisfied customers
My roku stopped working. All I get is a message that says
My roku stopped working. All I get is a message that says “format not supported”. Worked fine before. I did not do anything. I … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
What to do when roku just wont load. Let me look. Roku 3 2?
yesterday we had long streaming problems on ted talks i unplugged it to stop it from freezing and today to picture no anything… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Remote not working. 3. Just now. It is three years old
remote not working JA: What's the make/model number of your device? How old is it? Customer: 3 JA: How long has this been an issue? What happened right before this popped up? Customer: just now JA: An… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have my roku box hooked up to the HDTV & plugged into an
I have my roku box hooked up to the HDTV & plugged into an outlet with an HDMI cable. Batteries are in the remote. Turned the TV on & just get the channel the TV was set on. No blank screen, no roku m… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I am connected to DTV through a SONY 1080 tv; on the back
I am connected to DTV through a SONY 1080 tv; on the back there are 2 vertical columns of Y/W/R jacks for either HDMI or a/v cable. I currently use a HDMI cable with the Y/W/R jack plugs and have agre… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a roku 2. I pluged into the yellow/red & white ports
I have a roku 2. I pluged into the yellow/red & white ports on the tv & the the other end into the roku player. batteries in remote correctly installed. powered roku. powered tv. video 1 came on scree… read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
43 satisfied customers
I have a Roku box connected with an AT&T Uverse and Bose 3-2-1
I have a Roku box connected with an AT&T Uverse and Bose 3-2-1 media center to a Panasonic plasma TV. My player is connected to the Uverse router with an ethernet cable. My problem is when I try to co… read more
Hank Sullivan
Hank Sullivan
Associate Degree
265 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x