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We just got the Roku, need help setting it up. Have it
We just got the Roku, need help setting it up. Have it plugged into HDMI2, and batteries are in remote. Screen is black … read more
electronicsguy
electronicsguy
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Bachelor's Degree
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Installed roku express yesterday. Everything went well and
Installed roku express yesterday. Everything went well and watched Netflix last night. Turned on TV this morning and have some lovely pictures courtesy of google but cannot access Netflix. How to corr… read more
electronicsguy
electronicsguy
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Just purchased streaming stick (roku). Plugged it in. Paid
Just purchased streaming stick (roku). Plugged it in. Paid Netflix. Not able to view Netflix or select shows/movies. We turn to hot I channel that roku is on. Only a Mary Poppins screen comes on slowl… read more
Nathan
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I have ROKU 3, purchased in 2014, which has worked fine with
I have ROKU 3, purchased in 2014, which has worked fine with my TV until recently. One night, when I moved the input to the HDMI port 1 where the ROKU is hooked up (HDMI2 has DIRECT TV), the TV screen… read more
Harry
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We are paying for two Roku streaming and have only used the
We are paying for two Roku streaming and have only used the one in our bedroom. We'd like to now hook up the one in our bedroom. We have plugged the streaming stick into the tv and hooked up the elect… read more
Shahid
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I have my Roku plugged into HMI1. My Roku devise has new
I have my Roku plugged into HMI1. My Roku devise has new batteries. I push Netflix and all I get is No Signal. I don't know what to do. … read more
Nathan
Nathan
Bachelors of Science
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WE HAVE a Roku unit that until yesterday operated OK, but
WE HAVE a Roku unit that until yesterday operated OK, but now we can no longer access Netflix etc from it. Any suggestions what I should do to fix it? … read more
Nathan
Nathan
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Its Roku. Old. I guess you know that they took another big
I guess you know that they took another big leap in technology including not being available for their own tech support? I didn't have any pictures on the men the other day but when i hovered over the blank boxes i could see the name of the shows i was previously watching then i couldn't get onto the netflix because roku kept having to be restarted bec it didn't keep the connection i thought it was my verizon connection as i had been having trouble with it for months then last night some whole thing began do you know about it i could get onto roku last night … read more
Nathan
Nathan
Bachelors of Science
26,752 satisfied customers
I've had a RUKU 2 since 2016 and used it a lot the first
I've had a RUKU 2 since 2016 and used it a lot the first year. Haven't used it in the past year, and cant remember how to work the controls. I have the screen saver going with the ROKU 2 remote, but c… read more
Nathan
Nathan
Bachelors of Science
26,752 satisfied customers
The controller will not work except to open Netflix,
The controller will not work except to open Netflix, hbo,sling and Hulu. I changed the battery, turn off Romulo and tv and nothing seems to work. … read more
Nathan
Nathan
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Why doesn't my Roku work? I get home page but nothing
Why doesn't my Roku work? I get home page but nothing happens when I press Netflix or anything else … read more
Nathan
Nathan
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It says that my usb port will not power my roku device. but
it says that my usb port will not power my roku device. but it has been working all along … read more
Shahid
Shahid
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I can't get Roku to come on the tv. It is frozen on Sling
It is frozen on Sling because I pushed other buttons on the stick when I couldn't get Netflix to come on. … read more
Harry
Harry
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Netflix says I need to updated roku. I did that and still
Netflix says I need to updated roku. I did that and still can not get into Netflix's. I can type in my email address but ther is no next button to hit. Can I please talk to someone. I have been doing … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
442 satisfied customers
Just purchased a roku so me l could watch Netflix on my tv.
Just purchased a roku so me l could watch Netflix on my tv. It isn't a smart Tv. Also we lost the remote when we moved. Can't get it to work. … read more
Nathan
Nathan
Bachelors of Science
26,752 satisfied customers
Won't download more than 25% of any selection, don't know
don't know exactly what you need to know. TV is visio: system is comcast XFinity: xfinity box is motorola … read more
Nathan
Nathan
Bachelors of Science
26,752 satisfied customers
Turned on tv to stream w/ roku====subscribe to netflix and
turned on tv to stream w/ roku====subscribe to netflix and acorn===can not get either -----first time this has happened in several years … read more
Nathan
Nathan
Bachelors of Science
26,752 satisfied customers
When we go to turn on Netflix or Amazon, it say it is not
Hi, When we go to turn on Netflix or Amazon, it say it is not connected. I must say that the Roku does not feel very solid in the port. I can pull Netflix up on our pc and I know we have paid our mont… read more
Nathan
Nathan
Bachelors of Science
26,752 satisfied customers
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Meet the Experts:

Louie

Louie

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

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LOAJ3256

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Rod

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FCC Commercial License, ASEET, BSCS

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Neil

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Shaheen

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Chief Technical Officer for 2+ years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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