Recorders and Players
Recorder Player Problems? Ask a Technician for Answers ASAP
Hello and Welcome. My name is ***** ***** I will be helping you with this request. Some content providers require authentication from time to time. This varies by provider. Are you using a cable or satellite account to log in? If so, please sign out and sign back in using your provider account and that may fix the issue. Please let me know if it does.
Hello. I am just following up to see if the instructions I provided helped you. Simply reply back if you require additional information and I will be happy to help with any follow up questions. If you're satisfied with my help, please consider a 5-star rating at this time. Thank you.
Hello. Some channels on Roku are offered ( like ESPN, HBO, ect). In order to watch them you need to enter a subscription service that you subscribe to like Directv or Cable. This proves that you subscribe to a service already therefor Roku will activate the channel.
You will need to go on the Roku website and enter your Directv info to have access to these channels.
Have you updated the password ***** directv on your Roku account?
OK. Thanks for the update. I will check with Roku and will update you soon.