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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 741
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have sling blue + extras through roku. Since adding sports

Customer Question

I have sling blue + extras through roku. Since adding sports package I no longer get ESPN channels. They said to contact you.
JA: What's the make/model number of your device? How old is it?
Customer: Sanyo. I'm not sure how old. Maybe 4-5 yrs. Flat screen. I had espn.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I just realized I didn't have it when I tried to watch game last night.
JA: Anything else you want the Video Expert to know before I connect you?
Customer: That's the only problem I'm aware of. Thank you.
Submitted: 1 month ago.
Category: Recorders and Players
Expert:  crash2199 replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 1 month ago.

I apologize that you had to wait for a response.

Do you still need help with your issue?

Customer: replied 1 month ago.
Thank you.
Customer: replied 1 month ago.
I think it's horrible that I have to pay to get help with Roku. The problem is with their service and I have to pay for assisrance? Very wrong.
Expert:  crash2199 replied 1 month ago.

You may contact our customer service at 1-***-***-**** to discuss how the payment works