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My remote will only turn the TV on and off. The screen is
My remote will only turn the TV on and off. The screen is frozen … read more
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Aric
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Run A/V and repair business for over
32,694 satisfied customers
I have a Roku stick plus and a Samsung HDMI TV. As of today
I have a Roku stick plus and a Samsung HDMI TV. As of today the Roku screen appears as usual, but I can't select any channels. The Roku screen is just frozen. I changed the batteries but that didn't h… read more
Shahid
Shahid
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High School or GED
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My Roku screen frozen and I can't access any of my channels.
My Roku screen frozen and I can't access any of my channels. … read more
Wes
Wes
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Bachelor's Degree
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My screen is frozen. I have rebooted and put new batteries
My screen is frozen. I have rebooted and put new batteries in my remote. We also tried following the instructions on the Roku sight to pair the tv and remote but no success. What now. Could my remote … read more
Aric
Aric
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Run A/V and repair business for over
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I'm trying to set up Roku on my TV and it's not working. How
I'm trying to set up Roku on my TV and it's not working. How do I find the Roku password? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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Have a roku tv [ TCL model ] in bedroom. When l use direct
have a roku tv [ TCL model ] in bedroom . When l use direct tv remote it starts regular tv on roku home screen then connects to direct tv which l like. l would like for my roku stream to do the same. … read more
Harry
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I installed a new modem and now I can not use my roku. In
I installed a new modem and now I can not use my roku … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,694 satisfied customers
I cannot get my Roku remote to do anything. 2 xd. I put in
I put in new batteries; I have tried to connect to my wireless account; I tried to set up a new account with Roku.com/link; I cannot get a code number; in short, I can't get it to do anything. I do have the Roku page showing on my TV, but am unable to reset the channels. I recently moved, and probably have a new IP address … read more
Shahid
Shahid
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I am stuck on the remote pairing. The screen is froze. Rocky
I am stuck on the remote pairing. The screen is froze … read more
Shahid
Shahid
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High School or GED
14,088 satisfied customers
It appears to be frozen. I've changed batteries, I changed
It appears to be frozen. I've changed batteries, I changed TV's and I changed the HDMI ports-it is frozen. … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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My Roku stick is frozen No response what so ever. What shall
My Roku stick is frozen No response what so ever. What shall I do? … read more
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Roku is frozen. Triedturning. Roku frozen. Unplugged and
Roku frozen. Unplugged and restart still no movement … read more
Josh
Josh
It Support Specialist
Associate Degree
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All of my selected channels contain some squares that are
All of my selected channels contain some squares that are blank with only a ?. I've shut everything down and rebooted, but that doesn't work. Trouble started a few days ago. I've had Rocky for a few y… read more
Shahid
Shahid
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High School or GED
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My Roku icon on my TV video source does not come on. The USB
my Roku icon on my TV video source does not come on. The USB is connected and my wifi is working. What should I do now. … read more
Aric
Aric
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Run A/V and repair business for over
32,694 satisfied customers
How do I get my Roku to work? It was fine until about the
How do I get my Roku to work? It was fine until about the 5th and then I could get nothing streamed. Still cannot. … read more
electronicsguy
electronicsguy
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Bachelor's Degree
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Seems like it is froze up, model# 3500RW and it is about 3
seems like it is froze up JA: What's the make/model number of your device? How old is it? Customer: model# ***** and it is about 3 years old JA: How long has this been an issue? What happened right be… read more
Shahid
Shahid
Technician
High School or GED
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Good Morniin last night the roku froze & we are unable to
Good Morniin last night the roku froze & we are unable to make it move. … read more
Jack
Jack
technician
factory trained engineer
10,785 satisfied customers
My roku just flashes, first small, then a large Roku. At one
My roku just flashes, first small, then a large Roku. At one point I had Netflix, etc., screen, but was unable to navigate to Netflix. I unplugged system and also pushed all connections in. What do I … read more
Shahid
Shahid
Technician
High School or GED
14,088 satisfied customers
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