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Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 18115
Experience:  Over 16 years experience installing and repairing electronics.
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It says I am not connected to internet, Roku2 XD - don't see

Customer Question

It says I am not connected to internet
JA: What's the make/model number of your device? How old is it?
Customer: Roku2 XD - don't see model no.
JA: How long has this been an issue? What happened right before this popped up?
Customer: Worked last night. Nothing new.
JA: Anything else you want the Video Expert to know before I connect you?
Customer: Only other thing is that my credit card was hacked, and the old card has been cancelled. I called to change the number however.
Submitted: 1 month ago.
Category: Recorders and Players
Expert:  Pete replied 1 month ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 1 month ago.

Are your other devices connecting to internet ok?

If so, then go through the setup on the Roku again and let me know if that works?