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We have used Roku 2 for a few years.Recently, all of our…

Customer Question
We have used Roku...

We have used Roku 2 for a few years.Recently, all of our streaming channels, Netflix, Fandango and Amazon specifically, don't display the movie or TV selections icons.

Technician's Assistant: What's the make/model number of your device? How old is it?

Roku 2 model 2720x

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It's been going on for two days. I don't know of any event that triggered it.

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

We use At&T wi-fi. It works great. when I tune to the streaming channels on my laptop, the icons are visible.

Submitted: 11 months ago.Category: Recorders and Players
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Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 11 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 5 hours by:
9/12/2017
Electronics Technician: Pete, Engineer replied 11 months ago
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,610
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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