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Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 18129
Experience:  Over 16 years experience installing and repairing electronics.
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Can't figure out how to input info on my cineplex account.

Customer Question

Can't figure out how to input info on my cineplex account. Also myself Netflix is indicating unauthorized access so how do I recify that?
JA: What's the make/model number of your device? How old is it?
Customer: Roku 3 and it's about 3 or 4 yes old
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just the last few days. Have never been able to get on cineplex but Netflix has always been good
JA: Anything else you want the Video Expert to know before I connect you?
Customer: Not that I can think of
Submitted: 1 month ago.
Category: Recorders and Players
Expert:  Pete replied 1 month ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 1 month ago.

1. You can enter your Cineplex account information at https://store.cineplex.com/

2. If you believe someone has used your Netflix account without your permission, you can check your recent viewing activity to see which titles were viewed. You should change your Netflix password ***** prevent it happening again.