Recorders and Players
Recorder Player Problems? Ask a Technician for Answers ASAP
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
What is the model number of the tv?
How are you getting your channels? Cable/satellite, antenna, etc?
That is a serial number, can you please tell me the brand name and complete model number from the back of the tv?
Great, glad to hear it is working again for you. I'm sorry I wasn't able to give you a quicker fix, if I had the model number I would have been able to point you to that mute button as well.
If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at http://bit.ly/2rRmuH2 and ask for Nathan.
Thank you, ***** ***** a nice day,