Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

We received error code o14.4o, Which device, We were trying…

Customer Question
We received error code...

We received error code o14.4o

Technician's Assistant: What's the make/model number of your device? How old is it?

Which device

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

We were trying to connect rukh to our wireless internet tried twice go this error code

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

No thank you

Submitted: 11 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Customer reply replied 11 months ago
Model number 464ox
Customer reply replied 11 months ago
We have had the device 3 days where are you answering us?
Answered in 23 minutes by:
9/10/2017
Electronics Technician: Nathan, Technician replied 11 months ago
Nathan
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 31,361
Experience: Electronics technician for install, troubleshooting, and repairs.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Is this your first time trying to set this up, or has it worked previously?

Ask Your Own Recorders and Players Question
Customer reply replied 11 months ago
First time
Customer reply replied 11 months ago
Please call
Electronics Technician: Nathan, Technician replied 11 months ago

I’ve attempted to accept your call request, but it appears to have failed on your end due to a payment issue. You may need to increase your deposit or call your bank to clear a security hold on your account (the 2nd charge is usually what triggers this, not a problem with the card number/info).

If you prefer to continue here in chat, that is fine too. Just let me know either way.

Thanks,

Nathan

Ask Your Own Recorders and Players Question
Customer reply replied 11 months ago
What is current status? I cleared the TX w/ my bank!
Customer reply replied 11 months ago
Nathan? R U there?
Customer reply replied 11 months ago
Hello!
Electronics Technician: Nathan, Technician replied 11 months ago

You'll need to click the call request button on your end again so that I can accept it.

Ask Your Own Recorders and Players Question
Customer reply replied 11 months ago
Why can't we talk on phone?
Electronics Technician: Nathan, Technician replied 11 months ago
Because the call service has not been approved yet. You have to click on the phone call request button to approve that service/fee. Even if your bank has the prior request has expired now and has to be processed again.
Ask Your Own Recorders and Players Question
Customer reply replied 11 months ago
Please, let's get me up and using ROKU!
Customer reply replied 11 months ago
R U there?
Customer reply replied 11 months ago
Why can't we talk? It would be so much easier!
Electronics Technician: Nathan, Technician replied 11 months ago
We can once you click the call request button on your screen so that I can accept it.
Ask Your Own Recorders and Players Question
Customer reply replied 11 months ago
Why the ooops!
Customer reply replied 11 months ago
Am I ever going to use ROKU?
Electronics Technician: Nathan, Technician replied 11 months ago

I have no control over the site functions. For me to be able to call you, you would have to click on the call request button on your end.

Ask Your Own Recorders and Players Question
Electronics Technician: Nathan, Technician replied 11 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 780
780 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

780 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
Roku stop connecting to our wireless network today. It
Roku stop connecting to our wireless network today. It showed error 014 . We made several attempts to restart the Roku but were unsuccessful. Please Advise and help if you can … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Have error code 009. Have unplugged restarted for two days.
have error code 009. Have unplugged restarted for two days. Roku worked in NC, PA. Doesn't wwork in CT. WHY? … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
It worked fine in my former house, but has not worked
It worked fine in my former house, but has not worked properly since I moved. Internet is fine, but Netflix and Hulu either don't work at all or malfunction. I get messages like "the selected video co… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I am having a problem with my netflex, stating - connection
I am having a problem with my netflex, stating - connection states cannot be confirmed-- a network error has occurred-- do you want to set the internet settings-- i entered no. I am using a sony blue … read more
JustAnswer-Eric
JustAnswer-Eric
Senior Security Consultant
Bachelor's Degree
77 satisfied customers
When I try to setup the Roku to the router, the wireless
when I try to setup the Roku to the router, the wireless connection is green, but the internet comes up red x. i have internet service working, and on the computer now. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
Can't get my roku to connect to my internet. Done all steps,
can't get my roku to connect to my internet. Done all steps, told on screen. Error Code 014.40 … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I am trying to connect my roku to our wireless system. I get
I am trying to connect my roku to our wireless system. I get error code 014.40 What's wrong? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I am getting error code 014.50 on my Roku when I tried to
Hi, I am getting error code 014.50 on my Roku when I tried to connect to my wireless. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
This concerns Sungale Wireless Internet Radio Model KWS433,
This concerns Sungale Wireless Internet Radio Model KWS433, which we just purchased from Amazon Prime and was delivered on Tuesday 31January.This evening, we tried to set up the radio by connecting to… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
None of our Roku's will connect to our wifi network. Have
None of our Roku's will connect to our wifi network. Have rebooted router. Computer and Iphone working on wifi. Receive error code 009 … read more
Nathan
Nathan
Technician
31,361 satisfied customers
I have installed a new, 3600R ROKU Streaming Stuck. I've
I have installed a new, 3600R ROKU Streaming Stuck. I've paired the remote and selected my wireless internet connection, typed in the password, and it device has connected. Then it checks for software… read more
Nathan
Nathan
Technician
31,361 satisfied customers
I just bought a bluray cd/dvd player model BDP-S3200.I am
I just bought a bluray cd/dvd player model BDP-S3200. I am having extreme difficulty in connecting to my wi-fi.… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
Our Roku unit had been working well since we purchased it several
Our Roku unit had been working well since we purchased it several years ago. When we tried to use it this evening, it reported that we were not hooked up to the internet. A 014 error kept coming up. W… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
With our M# XXXXX TV when trying to watch USA DVD we get the regio
With our M# XXXXX TV when trying to watch USA DVD we get the region error code. When we tried to change the code we get X and we can't change it to region 1???… read more
LOAJ3256
LOAJ3256
Technician
Vocational, Technical or Trade School
328 satisfied customers
I can not connect to my movie sites with my Roku.I am on wireless
I can not connect to my movie sites with my Roku.I am on wireless and it does not work for me it says it is code 014.… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have an ATT wireless internet reciever in my office. my pc
I have an ATT wireless internet reciever in my office. my pc is hooked to it in my office, I can move my laptop around anywhere in the house and it picksup the signal. I just purchased aROKU2 XS from … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
We just bought a Blu Ray DVD player that I need to set up on
We just bought a Blu Ray DVD player that I need to set up on internet.sony.tv -- and I can get past the first page -- it says error on registering, but doesn't say what the error is -- any thoughts as… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
we are trying to connect our blu ray to netflix and we are
we are trying to connect our blu ray to netflix and we are unable to get a internet connections. When we try to get an internet connection we get the error message "USB wireless LAN adapter cannot be … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x