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IT gives a mewssage...........please reconnect to the

Customer Question
IT gives a mewssage...........please...

IT gives a mewssage...........please reconnect to the internet

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

Roku 2

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Since Friday night

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

No, go ahead

Submitted: 11 months ago.Category: Recorders and Players
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Answered in 2 minutes by:
9/10/2017
Electronics Technician: Shahid, Technician replied 11 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,508
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Electronics Technician: Shahid, Technician replied 11 months ago

- Was the Roku-2 box working fine with same wifi modem and recently got the problem?

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Electronics Technician: Shahid, Technician replied 11 months ago

Please reply here and do not open duplicate question for the same issue.

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Customer reply replied 11 months ago
same make and model
Electronics Technician: Shahid, Technician replied 11 months ago

OK, have you tried to disconnect Roku box power for 5 minutes, reconnect power back in and reply back with the result?

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