Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My roku with not connect with my wireless internet, it is…

Customer Question
My roku with not...

My roku with not connect with my wireless internet

Technician's Assistant: What's the make/model number of your device? How old is it?

It is about 2 years old 633639000802

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Today it did a update at 3 am

Submitted: 11 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 3 minutes by:
9/9/2017
Electronics Technician: Shahid, Technician replied 11 months ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,489
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Ask Your Own Recorders and Players Question
Electronics Technician: Shahid, Technician replied 11 months ago

Have you tried to reboot Roku device?

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 780
780 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

780 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
It says i need an internet conn.i have i wireless network
it says i need an internet conn.i have i wireless network and it should hook up … read more
Harry
Harry
2,176 satisfied customers
Requiring me to sign on but doesn't allow me to do so.
Requiring me to sign on but doesn't allow me to do so. Stymied at every turn … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I'm trying to reset my internet connection. I unplugged the
I'm trying to reset my internet connection. I unplugged the TV and also unplugged the power to the internet. I've tried this several times since yesterday. When I scan for a list of wireless connectes… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Wifi was off now on but I am not Getty on roku. My choices
Wifi was off now on but I am not Getty on roku. My choices are set up new wireless connection or update innection … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I had time warmer cable when my Roku was set up. I changed
I had time warmer cable when my Roku was set up. I changed to DirectV. How do I get internet recognition for DirectV so my RoKu will work. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Our roku is no longer connected to the internet how do i fix
our roku is no longer connected to the internet how do i fix this … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I have a Roku2 that has been connected to the internet for
I have a Roku2 that has been connected to the internet for two years without any problem. This week it disconnected and I cannot get it to connect with my router. I have reset both the router and the … read more
Shahid
Shahid
Technician
13,489 satisfied customers
I have the roku 4 and I am having a problem connecting
I have the roku 4 and I am having a problem connecting wireless. it will connect to the wireless but not the local network. The error code is 014.62. The Roku is about 5 feet from the router/modem … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
What is error code 014.30? roku premiere just purchased and
roku premiere just purchased and working well till tody … read more
Shahid
Shahid
Technician
13,489 satisfied customers
', I'm having problems with the connection, though it says a
I'm having problems with the connection, though it says a am connected to wifi … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I need my code to sign on with acorn. They did not recognize
I need my code to sign on with acorn. They did not recognize K18Kw2 or k18kw2. I tried the factory reset but now I can't connect to my wireless network.… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Have Roku 2 XD. It connects to my wireless rotor but the Roku
Have Roku 2 XD. It connects to my wireless rotor but the Roku does not seem to be able to recognize my wireless password XXXXX asking me to retry or verify my password. The end game is to connect to n… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
My roku will not connect this evening. We had a thunderstorm
My roku will not connect this evening. We had a thunderstorm last night which knock out our electricity. The roku show the time as 3:15 pm. The true time here is 6;37 pm. I am trying to watch a ballga… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I presently have a Roku 2 on my wireless home network. Do
I presently have a Roku 2 on my wireless home network. Do I just replace it with the new Roku 3 or is there a procedure for replacement. Do i need to delete the 2 and start over with the 3 installatio… read more
Steve
Steve
Chief Engineer
9 satisfied customers
For well over a year, we have enjoyed watching Netflix streamed
For well over a year, we have enjoyed watching Netflix streamed to our TV via a Roku box. But we now are having a lot of trouble. The word "Retrieving..." will get frozen on the screen; then I will be… read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
43 satisfied customers
I only have one "ethernet port" that connects to my computer
I only have one "ethernet port" that connects to my computer tower. When I decide to purchase my Roku box and new HD TV, since I don't want to connet to the internet wirelessly, what do I need to buy … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
How do I get my Roku2 XD to connect to my Clear Spot (Wimax)?
How do I get my Roku2 XD to connect to my Clear Spot (Wimax)? Roku "sees" it, asks for the password, and then hangs up after PW id entered.… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have been using my Roku for a few months without problem,
I have been using my Roku for a few months without problem, but while connected today and watching a program the TV display went dark and the Roku indicated that the unit did not connect to the router… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x