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Installed roku express yesterday. Everything went well and
Installed roku express yesterday. Everything went well and watched Netflix last night. Turned on TV this morning and have some lovely pictures courtesy of google but cannot access Netflix. How to corr… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
442 satisfied customers
I sent you this message already. Perhaps you didn't receive
I sent you this message already. Perhaps you didn't receive it. Am trying again now.After waiting 2 minutes the TV screen opened to the page that shows the seven program sources I usually can access, … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
442 satisfied customers
My Roku visual is stuck on the opening page ( blue and pink
My Roku visual is stuck on the opening page ( blue and pink images of buildings side by side set on a river with a bridge in the background). I can't advance to the next visual regardless of which but… read more
electronicsguy
electronicsguy
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Bachelor's Degree
442 satisfied customers
I went on this sight a number of minutes ago and got
My name is ***** *****. I went on this sight a number of minutes ago and got disconnected somehow. We have had a ROKU account since November of 2012. I was unable to get our TBN ROKU account live toni… read more
Nathan
Nathan
Bachelors of Science
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I am getting a screen with a Roku sign ib it. Unable to get
I am getting a gray screen with a Roku sign ib it. Unable to get any channels. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,192 satisfied customers
My roku will not connect to Internet. Have reset router and
My roku will not connect to Internet. Have reset router and the roku. I have had no problems before. … read more
Shahid
Shahid
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I have a roku box that drops signals after about ten
I have a roku box that drops signals after about ten minutes. I have called the 800 number and had no help. The serial number is:1RE415003014. The box needs to be replaced; my connection is fine. I ha… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
442 satisfied customers
Have the Roku-three unit which I have had for a couple of
Have the Roku-three unit which I have had for a couple of years. I am concerned as to the functionality of the unit as I have not had a problem until recently. The unit itself is becoming extremely ho… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
10,181 satisfied customers
Roku express is not streaming all of my channels? device id
i can stream limited basic live tv thru roku but have never been able to get digital economy channels. I'm with infinity. have been trying for two weeks with them and they finally said i would need to speak with roku for my problem. fyi i am able to get my channels on phone but not thru roku … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
442 satisfied customers
I've had Roku on my Panasonic tv for three years now. For
I've had Roku on my Panasonic tv for three years now. For the last several weeks, when I'm on it for about half an hour, it suddenly goes back to the welcome page. I can back back to my program, but i… read more
Nathan
Nathan
Bachelors of Science
26,732 satisfied customers
I currently have a Hisense Roku TV. I often have trouble
I currently have a Hisense Roku TV. I often have trouble with it dropping the wireless internet connection. could I use a roku premier plus and the ethernet connection to solve this problem? … read more
Louie
Louie
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Associate Degree
820 satisfied customers
I was told, by a Roku rep., that our location (880 A1A Beach
I was told, by a Roku rep., that our location (880 A1A Beach Blvd., St. Augustine; Ocean & Racquet Resort, Unit 3112), had a difficult set-up due to the concrete and steel. We settled on 2 devices tha… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
10,181 satisfied customers
Last week I installed the Roku stick and had problems. I got
Last week I installed the Roku stick and had problems. I got assistance from your tech support. They determined that the adapter plug didn't work and told me to try the one from my cell phone charger,… read more
John
John
Bachelor's Degree
5,565 satisfied customers
My Netflix/roku is stuck on one screen. I cannot move it with
My Netflix/roku is stuck on one screen. I cannot move it with any button on the roku remote. Yesterday I had my computer worked on because when I installed roku my internet would freeze almost as soon… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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I have had roku for several in order to get the Glenn Beck
I have had roku for several in order to get the Glenn Beck show but the last couple of weeks I am enable to pull the show up. I get the all of the show promo and pictures but every time I push play I … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
Roku freezes at first panel. What can I do? I tried to reset
Roku freezes at first panel. What can I do? I tried to reset defaults by pulling the plug, but that didn't work.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have a Sanyo TV which was 14 which the color was fine then
I have a Sanyo TV which was 14 which the color was fine then I got a roku device which works fine the color is fine and I've been using this almost exclusively but then today when I turned off the rok… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
33,017 satisfied customers
We purchased a Roku XD/s for $99 and installed it on 12-6-10,
We purchased a Roku XD/s for $99 and installed it on 12-6-10, specifically to watch Netflix movies. Our IP is AT&T dsl, which has been fast and reliable for the last four years. Our wireless Router, a… read more
Steve G.
Steve G.
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Meet the Experts:

Louie

Louie

Technician

820 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

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Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

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FCC Commercial License, ASEET, BSCS

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Neil

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Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

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27 satisfied customers

Chief Technical Officer for 2+ years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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