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My roku stops working and I have to unplug/replug about
My roku stops working and I have to unplug/replug about three times a day. Please help … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
687 satisfied customers
I went on this sight a number of minutes ago and got
My name is ***** *****. I went on this sight a number of minutes ago and got disconnected somehow. We have had a ROKU account since November of 2012. I was unable to get our TBN ROKU account live toni… read more
Nathan
Nathan
Bachelors of Science
24,953 satisfied customers
I am getting a screen with a Roku sign ib it. Unable to get
I am getting a gray screen with a Roku sign ib it. Unable to get any channels. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
Installed Roku in Jan. Worked satisfactorily. However,
installed Roku in Jan. Worked satisfactorily. However, several weeks ago experienced problems when accessing films on Filmstruck. These included film stoppages, screen freezes, inability for films to … read more
Nathan
Nathan
Bachelors of Science
24,953 satisfied customers
My roku will not connect to Internet. Have reset router and
My roku will not connect to Internet. Have reset router and the roku. I have had no problems before. … read more
Shahid
Shahid
Technician
13,868 satisfied customers
I have a roku box that drops signals after about ten
I have a roku box that drops signals after about ten minutes. I have called the 800 number and had no help. The serial number is:1RE415003014. The box needs to be replaced; my connection is fine. I ha… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
381 satisfied customers
Have the Roku-three unit which I have had for a couple of
Have the Roku-three unit which I have had for a couple of years. I am concerned as to the functionality of the unit as I have not had a problem until recently. The unit itself is becoming extremely ho… read more
Pete
Pete
Engineer
Bachelor's Degree
9,783 satisfied customers
Roku express is not streaming all of my channels? device id
i can stream limited basic live tv thru roku but have never been able to get digital economy channels. I'm with infinity. have been trying for two weeks with them and they finally said i would need to speak with roku for my problem. fyi i am able to get my channels on phone but not thru roku … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
381 satisfied customers
I've had Roku on my Panasonic tv for three years now. For
I've had Roku on my Panasonic tv for three years now. For the last several weeks, when I'm on it for about half an hour, it suddenly goes back to the welcome page. I can back back to my program, but i… read more
Nathan
Nathan
Bachelors of Science
24,953 satisfied customers
I currently have a Hisense Roku TV. I often have trouble
I currently have a Hisense Roku TV. I often have trouble with it dropping the wireless internet connection. could I use a roku premier plus and the ethernet connection to solve this problem? … read more
Louie
Louie
Technician
Associate Degree
789 satisfied customers
I was told, by a Roku rep., that our location (880 A1A Beach
I was told, by a Roku rep., that our location (880 A1A Beach Blvd., St. Augustine; Ocean & Racquet Resort, Unit 3112), had a difficult set-up due to the concrete and steel. We settled on 2 devices tha… read more
Pete
Pete
Engineer
Bachelor's Degree
9,783 satisfied customers
Last week I installed the Roku stick and had problems. I got
Last week I installed the Roku stick and had problems. I got assistance from your tech support. They determined that the adapter plug didn't work and told me to try the one from my cell phone charger,… read more
John
John
Bachelor's Degree
5,526 satisfied customers
My Netflix/roku is stuck on one screen. I cannot move it with
My Netflix/roku is stuck on one screen. I cannot move it with any button on the roku remote. Yesterday I had my computer worked on because when I installed roku my internet would freeze almost as soon… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have had roku for several in order to get the Glenn Beck
I have had roku for several in order to get the Glenn Beck show but the last couple of weeks I am enable to pull the show up. I get the all of the show promo and pictures but every time I push play I … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
Roku freezes at first panel. What can I do? I tried to reset
Roku freezes at first panel. What can I do? I tried to reset defaults by pulling the plug, but that didn't work.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have a Sanyo TV which was 14 which the color was fine then
I have a Sanyo TV which was 14 which the color was fine then I got a roku device which works fine the color is fine and I've been using this almost exclusively but then today when I turned off the rok… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,291 satisfied customers
i get constant pausing with programming, loading please wait,
i get constant pausing with programming, loading please wait, is constant, quality 3 circles out of four circles… read more
AudioExpert
AudioExpert
Owner/ Operator
1 year of AS degree + Certification
105 satisfied customers
We purchased a Roku XD/s for $99 and installed it on 12-6-10,
We purchased a Roku XD/s for $99 and installed it on 12-6-10, specifically to watch Netflix movies. Our IP is AT&T dsl, which has been fast and reliable for the last four years. Our wireless Router, a… read more
Steve G.
Steve G.
Chief Engineer
11,224 satisfied customers
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Meet the Experts:

Louie

Louie

Technician

789 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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