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My roku tv wont turn on It has the red light that flashes…

Customer Question
My roku tv wont...

My roku tv wont turn on It has the red light that flashes and I get the TCL ROKU TV but it wont goto the home screen. the light just keeps flashing and it keeps going on and off. i changed the batteries in the remote but that didnt help help

Technician's Assistant: What's the make and model of your tv, and has turning it on been a problem in the past?

TCL 32S3800 32-Inch 720p Roku Smart LED TV (2015 Model for about the last week it was slow to turn on but that is all I just bought it in March

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Nothing happened

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

No i dont think so just how to get it to work again

Submitted: 8 months ago.Category: Recorders and Players
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Answered in 1 minute by:
9/9/2017
Electronics Technician: Mike G., Technician replied 8 months ago
Mike G.
Mike G., Technician
Category: Recorders and Players
Satisfied Customers: 8,135
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat with me right now?

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Electronics Technician: Mike G., Technician replied 8 months ago

Have you tried any sort of reset yet?

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Customer reply replied 8 months ago
i have it unplugged but that is it. i think it is stupid to pay 30 dollars when the thing isunder warrenty
Electronics Technician: Mike G., Technician replied 8 months ago

I'm confused. You say it's a 2015 model but you say you just bought it. Where did you buy it?

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Customer reply replied 8 months ago
no i do not want to pay extra can you just type what to do
Electronics Technician: Mike G., Technician replied 8 months ago

I'm confused. You say it's a 2015 model but you say you just bought it. Where did you buy it?

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