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Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 18097
Experience:  Over 16 years experience installing and repairing electronics.
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Recently my icons do not show any pictures of the movies. I

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Recently my icons do not show any pictures of the movies. I restart the Roku box and they appear again.
JA: What's the make/model number of your device? How old is it?
Customer: I will have to find that out when I go home but from memory it is about 2 to 3 years old
JA: How long has this been an issue? What happened right before this popped up?
Customer: last two weeks
JA: Anything else you want the Video Expert to know before I connect you?
Customer: No but thank you.

I am Pete, and I'll be happy to assist with your question today.

This may happen if the internet connection speed is slow.

Go to and let me know what speed you are getting?

Customer: replied 1 month ago.
Sorry been away from home. Problem seems to have gone away. If it comes back I will contact you again. I will also get the internet speed checked out as you suggest. Thanks for your help

Ok, then it may just have been a temporary glitch in your internet connection.

Glad to hear it is resolved now!

Have a great day :)

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