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I have amazone fire tv stick. the screen now says "no

Customer Question
I have amazone fire...

I have amazone fire tv stick. the screen now says "no network connection." My internet and TV are fine. Can you help?

Technician's Assistant: What's the make/model of your device? How old is it?

Don't know the make & model of the firestick. It is about 6 months old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It just started ten minets ago. I unpluged it to reboot it.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Can't think of anything. Thanks

Submitted: 11 months ago.Category: Recorders and Players
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Answered in 20 hours by:
9/8/2017
Electronics Technician: Pete, Engineer replied 11 months ago
Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 20,591
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Electronics Technician: Pete, Engineer replied 11 months ago

Have you tried restarting your router?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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