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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 741
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Had sound last night. Have picture now but no sound. Went

Customer Question

Had sound last night. Have picture now but no sound. Went into settings but must be doing something wrong
JA: What's the make/model number of your device? How old is it?
Customer: the controller you mean
JA: How long has this been an issue? What happened right before this popped up?
Customer: wife just turned on this morning with the issue
JA: Anything else you want the Video Expert to know before I connect you?
Customer: no where do I find model of devise TV is down stairs. computer up stairs. need to talk with live agent on phone
Submitted: 1 month ago.
Category: Recorders and Players
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

What is the model number of the tv? It is printed with a sticker on the back of the tv.

Expert:  Nathan replied 1 month ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan