Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Had sound last night. Have picture now but no sound. Went…

Customer Question
Had sound last night...

Had sound last night. Have picture now but no sound. Went into settings but must be doing something wrong

Technician's Assistant: What's the make/model number of your device? How old is it?

The controller you mean

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Wife just turned on this morning with the issue

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

No where do I find model of devise TV is down stairs. computer up stairs. need to talk with live agent on phone

Submitted: 11 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 6 minutes by:
9/7/2017
Electronics Technician: Nathan, Technician replied 11 months ago
Nathan
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 31,418
Experience: Electronics technician for install, troubleshooting, and repairs.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

What is the model number of the tv? It is printed with a sticker on the back of the tv.

Ask Your Own Recorders and Players Question
Electronics Technician: Nathan, Technician replied 11 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 780
780 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

780 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
Can not see my sling box. I don't understand the qyestion. I
Can not see my sling box JA: Who makes your media player? How old is it? Customer: I don't understand the qyestion JA: What have you tried so far with your media player? Customer: I need to talk to so… read more
Harry
Harry
2,176 satisfied customers
Stuck on a screen that has home -steaming channels &
Stuck on a screen that has home -steaming channels & settings no matter what i do can't get back to hulu or anything else … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I woke to all the wrong channels on my roku. Its an express
its an express and its one month old where do I find the model number … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Do i have to pay for advise. Where do i find info. I think
I think the fact that netflix is not a longer on devise is related to an update roku did … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
The remote for our Roku 2000C does not control the functions
The remote for our Roku 2000C does not control the functions of the roku device. I replaced the batteries and noticed one does not fit snugly, and falls out if remote is inverted. … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Have sound but no picture, new 7h26d6227075, last night went
last night went to watch tv for 3 hr then back to netflix did not work fine just before have bad hands type slow. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
How can I get roku to to my remote control. It was working
How can I get roku to to my remote control. It was working fine a week ago which was the last time I used it Now it will not respond to the command of the remote. All I see is Roku roaming across the … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I just accidentally erased what I had recorded to watch. Can
I just accidentally erased what I had recorded to watch. Can I bring it back? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Hoping you can help! I have a Teac TN-300 which has worked
Hi there - hoping you can help! I have a Teac TN-300 which has worked perfectly since I got it in July. Last night, however, my wife and I had a Christmas party and I think somebody got into my record… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
How do I burn a cd with music is it copyrighted if from a
how do I burn a cd with music is it copyrighted if from a record I cant seem to get it to work are you open now… read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
My Channel Master DVR seems to be still recording shows that
My Channel Master DVR seems to be still recording shows that I have scheduled, however, I can no longer get it to turn on with the remote control. I have changed the batteries and the buttons still li… read more
Daniel
Daniel
Engineer
Bachelor's Degree
116 satisfied customers
RE: AKAI model LCT2701TD. Power to screen is working,
RE: AKAI model LCT2701TD. Power to screen is working, prompter indicates DVD loading. White square in right hand corner of then screen then appears but unable to begin DVD by pushing the right pointin… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Every time I turn it on and play a VHS video, it runs
Every time I turn it on and play a VHS video, it runs perfect with sound and picture up to 4 or 5 minutes and then shuts down completely until you press the power button again and then it still does t… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
Customer service for GPX told me to call Toshiba for information
Customer service for GPX told me to call Toshiba for information about the Toshiba TV. I assumed Toshiba would understand what info was needed to connect a GPX DVD to a Toshiba TV… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have a Kenwood TM-G707A, was working fine but when the battery
I have a Kenwood TM-G707A, was working fine but when the battery was getting low it went into a scan mode and audio dimming and when shut off would come on automatically, tried all power on modes but … read more
Louie
Louie
Technician
Associate Degree
780 satisfied customers
my roku will not load netflix or if it does, netflix keeps
my roku will not load netflix or if it does, netflix keeps loading and reloading the movie… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I bought a mp3 player and have been trying to install it onto
I bought a mp3 player and have been trying to install it onto my computer which is running on vista program and it says that it has failed and to consult manufacture… read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
1. Only a very low level sound is heard. 2. When connecting
1. Only a very low level sound is heard. 2. When connecting my Sony sound bar to my Roku unit using the RCA red and white cable provided, no sound is produced. The Roku is connected to my TV using HDM… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x