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When we r watching a movie, the movie quits & says it's

Customer Question
When we r watching...

When we r watching a movie, the movie quits & says it's "retrieving" & this keeps going on many times. How do we fix this?

Technician's Assistant: What's the make/model number of your device? How old is it?

It's only a few months old

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Pretty much from the beginning

Submitted: 11 months ago.Category: Recorders and Players
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Answered in 4 hours by:
9/7/2017
Electronics Technician: Richard, Customer Service replied 11 months ago
Richard
Richard, Customer Service
Category: Recorders and Players
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Hi there and welcome

What is the make and moel of the device you are watching the movie on? And which service are you using?

Please let me know

Thank you

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