Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Need help setting up my Roku, An older Roku, Got a new TV…

Customer Question
Need help setting up...

Need help setting up my Roku

Technician's Assistant: What's the make/model number of your device? How old is it?

An older Roku

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Got a new TV remote and unable to get my Roku to work

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

Unable to get connected totechnican

Submitted: 11 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 2 hours by:
9/7/2017
Electronics Technician: electronicsguy, Engineer replied 11 months ago
electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 792
Experience: Worked on these instruments for over 15 years.
Verified

Hi welcome to just answer

I am sorry to hear that your system is not working.

Is this a roku box ?

Ask Your Own Recorders and Players Question
Electronics Technician: electronicsguy, Engineer replied 11 months ago

Can you turn on the roku

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 780
780 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

780 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
The remote control had completely stopped working. There is
The remote control had completely stopped working. There is no reset button inside. Bought a new roku today..the new remote works with the old roku...no reset button in the new remote either. Please h… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I cannot get my Roku remote to do anything. 2 xd. I put in
I put in new batteries; I have tried to connect to my wireless account; I tried to set up a new account with Roku.com/link; I cannot get a code number; in short, I can't get it to do anything. I do have the Roku page showing on my TV, but am unable to reset the channels. I recently moved, and probably have a new IP address … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Roku will not connect error code 01440. Unable to connect
Unable to connect with wireless network. Just got off the phone with spectrum the end is working … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
We just bought a new Roku for our Smart TV and having a hard
we just bought a new Roku for our Smart TV and having a hard time setting it up. could you please help us … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I am unable to connect to my wireless network. System worked
I am unable to connect to my wireless network. System worked fine for about a month but last week or so unable to connect. Home internet works fine. Help… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
Got a rook..followed directions but it is not respondeing.
got a rook..followed directions but it is not respondeing … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am using Roku to access Netflix streaming when I am on the
I am using Roku to access Netflix streaming when I am on the screen which shows a menu of 6-8 others, I can open several of them, but not Netflix. I am paying monthly service charges to Netflix for st… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Well I totally screwed up my Roku! I went to my cable co
Well I totally screwed up my Roku! I went to my cable co Spectrum and got a new modem! Set it up and tried to put password ***** my Roku but it wouldn't accept it! Panic and went to factory settings o… read more
Eldon
Eldon
BS
216 satisfied customers
I'm trying to hook up my new smart tv and I have a Roku
I'm trying to hook up my new smart tv and I have a Roku player on my regular tv downstairs and it displays 2 rokus to choose from … read more
Eldon
Eldon
BS
216 satisfied customers
Bought a roku recently-followed instructions-unable to
bought a roku recently-followed instructions-unable to finish install-got to the window with the three checks-and it stopped-remote did not sinc- have it plugged into wall socket- … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
We have a Roku 3 and a Roku with an USB stick and two older
We have a Roku 3 and a Roku with an USB stick and two older plug-in models. As of last week the Roku 3 and the stick tells us "connected to internet"... However when we plug in our two older models it… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I want to set my friend up with roku. She has xfinity xg1p
I want to set my friend up with roku. She has xfinity xg1p box with available hdmi input...I don't know which roku to get for her … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Need assist with setting up my Roku, Nit is older and do not
Need assist with setting up my Roku JA: What's the make/model number of your device? How old is it? Customer: Nit is older and do not know model no JA: How long has this been an issue? What happened r… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I just got a replacement Roku remote and I'm having trouble
HI PAUL, I just got a replacement Roku remote and I'm having trouble figuring out how to set it up. Help! … read more
electronicsguy
electronicsguy
Engineer
792 satisfied customers
Second opinion] unable to get assistance from ROKU via chat
Second opinion] unable to get assistance from ROKU via chat or on the phone. I am trying to hook up roku at a new location where the wifi works fine for my laptop, but I initially entered my password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I am so confused. Please help me. I have older sanyo tv and
I have older sanyo tv and ROKU Express. After i get connected to internet it says get code. The problem is the screen wont move over so i can see the code. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Just bought a roku streaming stick for a new TV. Have an
just bought a roku streaming stick for a new TV. Have an older roku on another TV. Do I contact dish network to add new roku?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I received my Roku machine today and need help hooking it up.
I received my Roku machine today and need help hooking it up. I am unable to get it to work...… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x