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Last night I was watching Netflix. When I first selected it
Last night I was watching Netflix. When I first selected it on my Roku, I noticed that the pictures on the selections were gone. This has happened before. I usually just unplug the Roku for 10 or more… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
415 satisfied customers
I have a purple screen with options* and the word Roku on it
I have a purple screen with options* and the word Roku on it but I can't get it to respond to anything signal from remote. … read more
Nathan
Nathan
Bachelors of Science
25,968 satisfied customers
I can't get the Roku screen. Roku worked last week, but last
I can't get the Roku screen. Roku worked last week, but last night and today I can't get the Roku screen. I have checked the connections and I also did a reset but nothing has worked. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,693 satisfied customers
MY ROKU STOPPED WORKING, SCREEN SAYS NO SIGNAL! WHEN I
MY ROKU STOPPED WORKING, SCREEN SAYS NO SIGNAL! WHEN I UNPLUG BOX FOR 20 SECONDS ROKU COMES BACK FOR ABOUT 10 SECONDS AND THEN BLANKS OUT AGAIN! … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,693 satisfied customers
Everything was fine for the past several years,then suddenly
everything was fine for the past several years,then suddenly while watching showcase the other night the tv went blank then the ominous revolving circle,went on forever. bought a new roku its better b… read more
Nathan
Nathan
Bachelors of Science
25,968 satisfied customers
My roku box will not come on line. Model 4630X one year old.
my roku box will not come on line JA: What's the make/model number of your device? How old is it? Customer: model 4630X one year old JA: How long has this been an issue? What happened right before thi… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,096 satisfied customers
Our Roku 2 quit working in the middle of a show yesterday.
Our Roku 2 quit working in the middle of a show yesterday. Tried resetting multiple times, reset router, etc. all other devices detect a signal, but cannot get a wifi signal on our Roku connected to one tv. The other 2 Rokus & other devices get a signal. … read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
My roku has stopped working. We were watching Netflix. My
My roku has stopped working. We were watching Netflix … read more
Nathan
Nathan
Bachelors of Science
25,968 satisfied customers
CBS all access is not streaming, both on live stream and on
CBS all access is not streaming, both on live stream and on shows such as Big Bang and Star Trek, it plays for 5 seconds then goes to a white screen. How can we get this fixed, Roku has been rebooted … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
415 satisfied customers
I paid for the NFL channel of $99.00 and I can't seem to
I paid for the NFL channel of $99.00 and I can't seem to watch the channel, please advise … read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
Was watching then had to pause to answer the phone. I was on
Was watching then had to pause to answer the phone. I was on the phone for some time. when I checked my TV the Roku word was floating around. when I tried to get back to Netflicks its saying No Ethern… read more
Jack
Jack
technician
factory trained engineer
10,785 satisfied customers
The hdmi ports because I pluged in Apple TV in port and it
the hdmi ports because I pluged in Apple TV in port and it worked find … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,693 satisfied customers
I have an INSIGNIA TV. Have Roku 3. Everything fine until
I have an INSIGNIA TV. Have Roku 3. Everything fine until last night. Screen defaults to main menu fine. But when I go to Amazon Prime to continue watching a series, after it loads the screen goes to … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,693 satisfied customers
My Roku 3 does not work. Although I can get into Amazon and
My Roku 3 does not work. Although I can get into Amazon and Netflex, I can get to the picture, but I always get an error message saying that the system cannot access the picture that I select. It seem… read more
Shahid
Shahid
Technician
14,085 satisfied customers
I have been using Netflix for several weeks, using HTMI2
I have been using Netflix for several weeks, using HTMI2 setting on my LG TV. It has suddenly stopped working, although I have made NO changes in equipment of procedure … read more
Shahid
Shahid
Technician
14,085 satisfied customers
My Roku is completely dead. It won't even get to main
My Roku is completely dead. It won't even get to main screen. Happened last night when I was turning it off. Screen is completely blank. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,693 satisfied customers
My tv is showing a message that says no signal. i recently
my tv is showing a message that says no signal. i recently updated my payment information and i'm wondering if that is why i can't connect. i've restarted the unit with no luck. thoughts? … read more
Jack
Jack
technician
factory trained engineer
10,785 satisfied customers
My Roku player is going crazy. Remote did not seem to be working.
My Roku player is going crazy. Remote did not seem to be working. Put in new batteries. Still did not work. Left it for a day. Somehow Roku fed off my TV remote and would scroll through my Netflix que… read more
Anthony F.
Anthony F.
Owner
High School or GED
11 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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