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Bought roku on 1/03/18 from Best Buy. It has stopped
bought roku on 1/03/18 from Best Buy. It has stopped working. I have tried all the steps online to … read more
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Bachelor's Degree
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My remote will only turn the TV on and off. The screen is frozen … read more
Aric
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I have a Roku stick plus and a Samsung HDMI TV. As of today
I have a Roku stick plus and a Samsung HDMI TV. As of today the Roku screen appears as usual, but I can't select any channels. The Roku screen is just frozen. I changed the batteries but that didn't h… read more
Shahid
Shahid
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I cannot activate it. All I get is a screen advertising
I cannot activate it. All I get is a screen advertising ***** *****ks in the 'burbs. No roku remote button can change it. And I have put new bu … read more
Josh
Josh
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My roku remote seems to be frozen. Netflix on Smart Tv is
my roku remote seems to be frozen. Netflix on Smart Tv is working fine but on regular TV I can"t get ROKU to do anything … read more
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High School or GED
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I have turned off the tv and roku (unplugged) and put it
I have turned off the tv and roku (unplugged) and put it back on. The roku is frozen at the first white page with the dancing roku … read more
Shahid
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I have a new modem. Changed the Roku input as requested on
Hi I have a new modem. Changed the Roku input as requested on the screen-now it is frozen and not responding? … read more
Harry
Harry
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My remote control will keep flashing and will do nothing
my remote control will keep flashing green and will do nothing else. It is like it is frozen. I took the battery case off and also pressed the button in side. … read more
electronicsguy
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Have A Roku-2; Was Using Playstationvue; Now Only ESPN;
Hi; Have A Roku-2; Was Using Playstationvue; Now Only ESPN; Shows On TV; Have Tired Setting Up Re-Connect Code On TV; Put #'s On Computer/p;aystation Sign In 3/4 x Nonthing Will Work; Has Box Gone Bad… read more
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I needed to restart my rook device because of an error
hello, i needed to restart my rook device because of an error message and now i cannot access any channels. please help! … read more
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My roku has frozen, won't go to anything, what do you suggest
my roku has frozen, won't go to anything, what do you suggest I do. I've unplugged it and plugged it back in, and it still is frozen.… read more
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Just bought your roku 2. Kept on getting the error code 11
Just bought your roku 2. Kept on getting the error code 11 so unplugged for 5 minutes now the select your language screen is frozen… read more
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My roku just flashes, first small, then a large Roku. At one
My roku just flashes, first small, then a large Roku. At one point I had Netflix, etc., screen, but was unable to navigate to Netflix. I unplugged system and also pushed all connections in. What do I … read more
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I streamed into a Drama Fever program and openned it. The first dialog
I streamed into a Drama Fever program and openned it. The first dialog froze the program and also I have not been able to get into any program since...what should I do?… read more
Rusty
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My roku seems to be frozen. Also the 2 green lights on the
My roku seems to be frozen. Also the 2 green lights on the remote flash several times when I touch any of the remote buttons. HELP!!!!… read more
Freddy M.
Freddy M.
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I have been dropped 2 times on efforts to get some help. I
I have been dropped 2 times on efforts to get some help. I set up my Roku system last night all the way through credit card account and choosing apps ie. Nevtflix. At that time the Roku screen went to… read more
Joe
Joe
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Vocational, Technical or Trade Scho
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The menu line at the top of the screen is stuck. The remote
The menu line at the top of the screen is stuck. The remote stopped working. How do I unstick it?… read more
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Meet the Experts:

Louie

Louie

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

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LOAJ3256

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Rod

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FCC Commercial License, ASEET, BSCS

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Neil

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Shaheen

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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