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Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 18128
Experience:  Over 16 years experience installing and repairing electronics.
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I have serial number for xitel inport hotwire base unit

Customer Question

I have serial number for xitel inport hotwire base unit IPHX1189B80462. It will not allow me to authorize the unit on the soundsaver for inport site. Is there a new registration or serial number that can be used. I purchased unit years ago , I had to repurchase software today
JA: Which software or app can I help with?
Customer: Soundsaver for INport
JA: What have you tried so far with your software?
Customer: It will not recognize serial number on the unit I purchased, assuming because it is an older unit
JA: Anything else you want the software expert to know before I connect you?
Customer: that should be all
Submitted: 2 months ago.
Category: Recorders and Players
Expert:  Pete replied 2 months ago.

I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 2 months ago.

You can contact Xitel directly to register the unit:

telephone: ***-***-****

email: *****@******.***

Customer: replied 2 months ago.
Went back to invoice software in talk to their text they send me another version of the important but it did not work so I wanted to throw an inverted import away and getting a different type of software thanks for your time sorry it didn't work out
Expert:  Pete replied 2 months ago.

Ok, let me know if you need anything else at all.

Have a good day :)