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Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 11423
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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My roku doesn't come on. The indicator light flashes off and

Customer Question

my roku doesn't come on. The indicator light flashes off and on two times. Is this significant?
JA: What Roku model do you have?
Customer: roku 2 XD
JA: What have you tried so far with your Roku media player?
Customer: tried resetting. Screen comes up saying "Lets get started"
JA: Anything else you want the video expert to know before I connect you?
Customer: The screen askes what language. But I can't respond. The screen does not change.
Submitted: 2 months ago.
Category: Recorders and Players
Expert:  Shahid replied 2 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 2 months ago.

Just t clarify, do you still get select Language display on screen but unable to select/ change it, is this correct?

Customer: replied 2 months ago.
Customer: replied 2 months ago.
are you there?
Expert:  Shahid replied 2 months ago.

Yes, I'm here

Expert:  Shahid replied 2 months ago.

It seems your Roku remote isn't working.

Have you put new batteries in Roku remote and pair it with Roku device so it can work?

Customer: replied 2 months ago.
what is
Customer: replied 2 months ago.
do you have an answer?
Expert:  Shahid replied 2 months ago.

Did you get me previous reply about Roku remote?

It seems your Roku remote isn't working.Have you put new batteries in Roku remote and pair it with Roku device so it can work?
Customer: replied 2 months ago.
no, no new batteries. How do I
Customer: replied 2 months ago.
how do I pair it?
Expert:  Shahid replied 2 months ago.

Remove the lower back cover of remote, put new batteries in it then find a pairing button in that area, push that button for 3 seconds while Roku device power is ON. Leave the pairing button and wait 7-8 seconds to pair the remote with Roku device, now press arrow buttons on Roku remote to see if it works?

Customer: replied 2 months ago.
I will try that. Good by, I amdone
Expert:  Shahid replied 2 months ago.

OK, I hope these info will help. If you have any additional questions, feel free to ask. If you're satisfied, please rate me a 5-star at the top of your page so I can get credit of my work on website.
Thank you.