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I change my Internet modem, i change setting in Roku with
I change my Internet modem , i change setting in Roku with the correct wireless and new password ***** I did plug , Unplug . i still cannot get in . … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have the TCL Roku TV. I can't get it to connect it says...
I have the TCL Roku TV. I can't get it to connect it says... But when I check my network my Wi-Fi signal is excellent I have 6 channels and the prompt says that I am connected but YouTube won't connec… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
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I just bought a Roku Express thing, and I cannot get it to
I just bought a Roku Express thing, and I cannot get it to work...What's the problem? … read more
Harry
Harry
2,219 satisfied customers
I had to have a new router/modem installed last week. I now
I had to have a new router/modem installed last week. I now have a new password ***** I put on the rook screen but when I go to start Netflix it automatically changes the input and I have a blank scre… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
I have a Roku device that we use to watch Netflix and other
HI: I have a Roku device that we use to watch Netflix and other programs through our TV. At times it seems our Wi-Fi strength goes in and out. Often, we can hear the program but the screen is lavender… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
How do I find my Roku ip address. Roku3. Watching, but
Watching, but somehow lost internet connection n. Couldn't reconnect. Got note to try manually, but that requires entering Roku ip address. … read more
Harry
Harry
2,219 satisfied customers
We were able to get Netflix over Roku last night but now
We were able to get Netflix over Roku last night but now when we try, even when we successfully log into Amazon Prime, we get a message that says "HDCP unauthorized. Content Disabled." when we try to … read more
Nathan
Nathan
Bachelors of Science
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I purchased a roku Express 12/12/16 and I have a wi fi
I purchased a roku Express 12/12/16 and I have a wi fi connector but not from the Internet company. There is no place to connect the wire to the cable modem. How can I get my roku working? I really mi… read more
Expert
Expert
All of a sudden my basic roku is unable to play a netflix
All of a sudden my basic roku is unable to play a netflix movie. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
My roku won't connect to the internet. It's just the roku.
My roku won't connect to the internet JA: How's your WiFi signal strength? Can you connect to the Internet using a computer or another device? Customer: yes, it's just the roku JA: Have you tried rest… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Happy new year...unplugged ROKU, and somehow 'lost' signal??
Hi, happy new year...unplugged ROKU, and somehow 'lost' signal?? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
No signal sign bouncing on screen. Have unpluged entire
Hi no signal sign bouncing on screen. Have unpluged entire unit , and restarted. Wi Fi is hot in house. confused … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I just got a Roku express. I have a very old analog tv and I
Hi Pearl. I just got a Roku express. I have a very old analog tv and I use ATT uVerse for my internet. Is there any way I can connect the roku to AT&T modem? Or can you recommend a device that will ha… read more
Aric
Aric
Technician
48,154 satisfied customers
Do I connect form the TV to the USB on my modem?? It is a
do I connect form the TV to the USB on my modem?? JA: What's the brand and model number of your TV? How old is it? Customer: it is a Sharp about 6 years old JA: Does the TV menu work? Do you have the … read more
Aric
Aric
Technician
48,154 satisfied customers
I have a new modem for my computer. AT&T installed it. I
i have a new modem for my computer. AT&T installed it. I have entered the new wi-fi password ***** chose my wi-fi. Instructions on my roku screen said to unplug the cable for a bit which I did. I cann… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Need to put in my wi fi roku no. sku3700r, trying to hook up
need to put in my wi fi roku no. JA: What's the make/model number of your device? How old is it? Customer: sku3700r JA: How long has this been an issue? What happened right before this popped up? Cust… read more
Jason Jones
Jason Jones
AAS Information Technology
6,336 satisfied customers
I had time warmer cable when my Roku was set up. I changed
I had time warmer cable when my Roku was set up. I changed to DirectV. How do I get internet recognition for DirectV so my RoKu will work. … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
My Samsung Blu-Ray player can't connect to the Internet. JA:
My Samsung Blu-Ray player can't connect to the Internet. … read more
Aric
Aric
Technician
48,154 satisfied customers
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